Receipts
This example illustrates the fields that need to be printed on electronic point-of-sale terminal receipts:
Receipt Fields
| Receipt Sample # | API Field # | Field Name | Description and Notes |
|---|---|---|---|
| 1 | N/A | Merchant DBA Name | Required. The merchant’s Doing Business As (DBA) name must be printed. |
| 2 | N/A | Merchant City, State, and ZIP Code (Province and Postal Code for non-US merchants) | Required. Should match the merchant city, state, and ZIP code provided to the TPP and in some cases is part of the merchant information in the Fusebox Site ID. |
| 3 | N/A | Merchant Phone Number | Required. The number a cardholder would use to call the merchant directly for questions about the transaction. Although not specifically required, this is STRONGLY recommended, to avoid the customer calling their issuing bank for inquiries. This number should match the phone number provided to the TPP and in some cases is part of the merchant information in the Fusebox Site ID. |
| 4 | 32 | Authorization Date | Required. Date the customer made the purchase. Format is MMDDYY. |
| 5 | 33 | Authorization Time | Required. Time the customer made the purchase. Format is HHMMSS. |
| 6 | 1005 | Merchant ID (Merchant location code) | Required. Merchant ID assigned by the acquiring institution used for this transaction. |
| 7 | 7 | Reference Number | Unique number assigned by your application to this transaction. Although it is not mandatory that this field be printed, for audit and reconciliation purposes, Elavon recommends that this information be printed on the receipt. |
| 8 | 3 | Account Number Masked | Required. Card associations require that the account number be masked except the last 4 digits. For online debit transactions, only the last four digits of the account number should be displayed. Visa USA requires masking all except the last four digits of the cardholder’s account number on the copy of the transaction receipt. |
| 9 | 4 | Expiration Date Masked | The common standard is not to print the expiration date. Visa USA requires masking of the cardholder’s entire expiration date on the copy of the transaction receipt. |
| 10 | 1001 | Payment Type Identifier | Required. Provided in the Output Response. Use either the two-character Card Type (Field 1000) or the Card Name (Field 1001). |
| 10a | N/A | Description of Goods and Services | Description of purchased items. All items will be listed with a price for each, item number, and subtotal of all items together. |
| 11 | 2 | Amount | Required. Final amount of the transaction. |
| 632 | Account Balance | Required on Declines, optional on other transaction types. In the event of a pre-paid gift card, a decline may occur if partial authorizations are not supported. In this case, the remaining balance should be printed on the receipt for the cardholder reference. The account balance may be printed any time it has been returned to the POS application. Conditional statement If there is a partial auth and remaining balance, this field must be displayed. | |
| 12 | 6 | Approval Code (Authorization No.) | Required. Approval code assigned to this transaction. Not required if the transaction is Visa Easy Payment Service (VEPS). |
| 13 | N/A | Tran ID | Some TPPs (mostly On-line Debit and Host Capture) require a STAN or Tran ID to be presented on receipts. Refer to the Debit Addendum, Gift Card Addendum or specific Third Party Processor Interface to confirm specific data field to be printed on receipts. |
| 14 | N/A | Cardholder Signature | Required. If a receipt is used detailing the goods or services received, the customer or cardholder must sign the receipt as an agreement for the transaction. The merchant must obtain the customer’s signature during the transaction. Cardholder signature is not needed if the PIN is an acceptable substitute for cardholder signature, or at self-service terminals. |
| 14a | N/A | Disclosure Statement | Required. As part of the signature requirement, a disclosure statement (statement regarding the cardholder’s agreement to pay amount on receipt) must be printed on the receipt. The card associations dictate the content of the disclosure statement. The statement that appears should be configurable by card type. |
| 15 | N/A | Refund Policy Disclosure | Suggested. Statement regarding the merchant’s refund policy. Required to be approximately 0.25 inches high and near the cardholder signature area. |
| 16 | N/A | Legend | Required. Refers to the distribution of the copies. The top copy, or the copy that the customer actually signs, must stay with the merchant. For example, Merchant’s copy, Cardholder’s copy |
| Not Shown | 17 | Cashback Amount | Required. If the transaction has cashback, the amount in API field 17 it must be printed on the receipt. |
| Not Shown | 1002 | Cardholder Name | Optional. If available, the cardholder name can be printed so the transaction processors can identify who purchased the goods or services. Cardholder information can only be provided if track 1 is read and passed to the Elavon Gateway application. |
| Not Shown | 43 | Unique Trace Audit Number | Conditional. Unique number assigned to transaction by the processor. |