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U.S. Bank Europe DAC. Registered in Ireland – Number 418442..  Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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Account manager is an Elavon subscription service that automatically updates the card status for Visa and MasterCard records on file. Merchants subscribing to this service who need to update a large number of stored card profiles can use `AccountUpdateQuery`.

`AccountUpdateQuery` returns the accounts sorted in descending order of date updated and can return up to 1000 accounts in a single request. If a request returns would return more than 1000 accounts, Converge will 'page' the data. The response of a query with more than 1000 results will automatically return `ssl_date_updated`. Pass this value as the `ssl_search_start_date` of another request to view the next 1000 (or fewer) accounts. For more information, see the :magic-link[sample flow for multi-page responses]{id="accountupdatequery#multi-page-response"}. 

:::::notice{note}

Whenever `AccountUpdateQuery` yields a status code result, Converge will send a summary report email to the merchant. This email will contain the old and new token values.
:::::

## Basic account update query request

Select the transaction type `AccountUpdateQuery` in the :magic-link[/processxml.do]{id="api-reference#tag/Process-Transaction-Online"} request:

```curl
curl -X POST 'https://api.demo.convergepay.com/VirtualMerchantDemo/processxml.do' \
-H 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 
'xmldata= 
<txn>
 <ssl_transaction_type>AccountUpdateQuery</ssl_transaction_type>
 <ssl_account_id>my_account_id</ssl_account_id>
 <ssl_user_id>my_user_id</ssl_user_id>
 <ssl_pin>my_pin</ssl_pin>
 <ssl_vendor_id>my_vendor_id</ssl_vendor_id>
</txn>'
```

## Request with additional search criteria

```curl
curl -X POST 'https://api.demo.convergepay.com/VirtualMerchantDemo/processxml.do' \
-H 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 
'xmldata= 
<txn>
 <ssl_transaction_type>AccountUpdateQuery</ssl_transaction_type>
 <ssl_account_id>my_account_id</ssl_account_id>
 <ssl_user_id>my_user_id</ssl_user_id>
 <ssl_pin>my_pin</ssl_pin>
 <ssl_vendor_id>my_vendor_id</ssl_vendor_id>
 <ssl_search_start_date>05/10/2017 08:30:00 AM</ssl_search_start_date>
 <ssl_search_end_date>08/13/2017</ssl_search_end_date>
 <ssl_status_code>C</ssl_status_code>
</txn>'
```

## Basic response

```XML
<account_update_list>
 <token_list>
 <list_count>66</list_count>
 <token>
 <ssl_token_group_id>135</ssl_token_group_id>
 <ssl_old_token>38**********8883</ssl_old_token>
 <ssl_new_token>28**********8882</ssl_new_token>
 <ssl_card_type>CREDITCARD</ssl_card_type>
 <ssl_date_updated>07/12/2017 04:15:16 AM</ssl_date_updated>
 <ssl_new_account_closed></ssl_new_account_closed>
 <ssl_new_account_prefix></ssl_new_account_prefix>
 <ssl_new_account_suffix>8882</ssl_new_account_suffix>
 <ssl_new_exp_date>1230</ssl_new_exp_date>
 <ssl_old_account_closed></ssl_old_account_closed>
 <ssl_old_account_prefix></ssl_old_account_prefix>
 <ssl_old_account_suffix>8883</ssl_old_account_suffix>
 <ssl_old_exp_date>1223</ssl_old_exp_date>
 <ssl_status_code>A</ssl_status_code>
 </token>
 </token_list>
</account_update_list>
```

## Multi-page response

You will have to handle queries with search parameters yielding more than 1000 valid responses using multiple requests.

1. After sending an `accountupdatequery` with more than 1000 results in the list, the response will contain a `ssl_next_page` value. Take note of this value.

```XML
 <account_update_list>
 </token_list>
 <recurring_list>
 <list_count>1000</list_count>
 <ssl_next_page>2</ssl_next_page>
```

2. Create a new `AccountUpdateQuery` request with the same parameters as the previous one apart from `ssl_page_number`
 ```curl
curl -X POST 'https://api.demo.convergepay.com/VirtualMerchantDemo/processxml.do' \
-H 'Content-Type: application/x-www-form-urlencoded' \
--data-urlencode 
'xmldata= 
 <txn>
 <ssl_transaction_type>AccountUpdateQuery</ssl_transaction_type>
 <ssl_account_id>my_account_id</ssl_account_id>
 <ssl_user_id>my_user_id</ssl_user_id>
 <ssl_pin>my_pin</ssl_pin>
 <ssl_vendor_id>my_vendor_id</ssl_vendor_id>
 <ssl_page_number>2<ssl_page_number>
 </txn>'
```

3. Set the value of `ssl_page_number` to the value of `ssl_next_page` and then send the request.

4. Converge will return another response containing up to 1000 more accounts.

For queries that yield more than 2000 responses, you will need to repeat the above process multiple times to navigate the entire multi-page response.

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