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## Introduction

Simplify is Elavon's PIN Pad-based application designed to process electronic payment transactions received from a Point of Sale (POS) or a Property Management System (PMS).

This document is a developer guide for customers interfacing their POS / PMS process to Simplify. It applies specifically to implementations that run Simplify on Ingenico PIN Pads using Voltage or On-Guard encryption, and send transactions to Elavon's Fusebox host.

This document is reviewed for every application update and change to PCI P2PE requirements (at least annually) and updated as required.

See Usage for conventions used in this document.

In addition to the following general guidelines, see also :magic-link[Message types and guidelines]{id="message-types-and-guidelines"}.

## General guidelines

POS development for Simplify should be based on the following set of principles:

1. **PCI DSS Compliance**: The customer is responsible for securely deleting the encrypted account data and making it unrecoverable after authorization using a method that supports PCI DSS secure delete standards (***PCI DSS 3.0 Requirement 3.2***).

2. The POS process should discard any message that does not correspond with the POS state.

3. The POS process should compare the Transaction ID / Reference Number (field 7) in the request and response. If the response doesn't match the request, the message should be discarded.

4. If multiple POS workstations can be associated with a single PIN Pad, Simplify assumes that the POS process ensures there is only one outstanding transaction per PIN Pad. (This situation can occur under TCP/IP.)

5. Simplify can return encrypted account data to allow Stand-in processing by the POS. See [magic-link id="ingenico-standin-and-online-response-differences"]Offline Transaction Processing for more information.

6. For support purposes, Elavon strongly recommends that the POS logs all messages received from and sent to Simplify.

7. API fields in messages sent to the POS will not necessarily appear in order by field number. E.g. the following sequence of fields is possible:

 |API Field \#, Value |Description|
 |--------------------------------| --------------------|
 |0001,36 |Transaction Type|
 |5001,010003888| Non-Financial Data|
 |0011,14123010000?V102.18B01803| User Data|

8. For API fields that are defined as variable length, the POS must be able to handle data of varying lengths.

9. Elavon uses HEM/IngEstate for terminal maintenance and updates. Any issue with HEM/IngEstate connectivity will require shipping back the terminal for updates. Elavon recommends testing the connection to HEM/IngEstate during pilot.

10. Elavon uses Inquiry and Voids to recover from communication issues on Financial Messages. Please pay close attention when implementing Inquiry and Void logic.

11. Fields 13 (date) and 14 (time) are required in all financial requests. Time must be sent in military (24 hour) format.

12. To protect against EMV cards being left in the Simplify device, Simplify will not accept any message from the POS until the card is removed. An error message will be returned indicating that the card is still inserted.

13. If no response is received for a financial request, or if you need to start over for any reason, the POS should send a Cancel before sending another financial request.

14.	The POS can activate Mifare tap by sending a request to Simplify with “M” or “m” in API 0003. For valid tap, Simplify will extract the UID, and send it to the POS in the response as token 300 in Field 5001 (no Fusebox message). See sample under ::magic-link[Sale message (02)]{id="sale-message"}. 

15.	API 5001 contains data in TLV (Tag-Length-Value) format. The data (Value) is preceded by a 3-digit Tag (Token) identifying the data type and a 3-digit Length field defining the number of bytes of data. Multiple tags are concatenated with no delimiter.

## Supported hardware

### **Tetra**

Simplify is supported for Version 25 and above on the following Tetra PIN Pads:
- Lane 3000
- Lane 5000
- Lane 7000
- Lane 8000
- Link 2500
- Move 5000

### **Telium**

Simplify is currently available through Version 25 on the following Telium PIN Pads:
- iPP320
- iPP350
- iSC250 and iSC250 Touch
- iSC480 and iSC480 Touch
- iSMP4
- iWL252 (through build 88)
- iWL258 (through build 88)

## Versioning

Simplify versioning information is displayed during bootup, sent to the POS in API 5070, and displayed in the following fields on the Simplify Information screen:

- Version – Official PCI application version. Also shown during bootup. Can be used to verify that Simplify is operating as part of a PCI P2PE-validated solution.

- Release – Simpler form of the official Version number. Used as the basis for document versions in some customer-facing documentation.

- SREV – The lowest level in the Simplify versioning scheme (underneath Build number).

Details on the above fields, and on version information in API 5070, are given below.

:::notice{title="Note"}
The Simplify Information (“0”) screen displays briefly if 0 is pressed when the terminal is in the closed state. To lengthen the display, press the + or – key.
::: 

## Release 

Simplify versioning is easier to understand by starting with the Release number. This identifier takes the form x.yy.bbb.ccc, where:

|Element |Data Type	|Description |
|----|-----|-------|
| X	 | Numeric | Major version Example: X was incremented to 2 when support was added for EMV.|
| yy | Numeric | Minor version. Changes that affect architecture or security. Example: YY was incremented to 03 when support was added for On-Device SAF.|
| bbb| Numeric | Non-security impacting changes. High Impact. Padded “Version” number – Determines levels of certification, OS and upporting software. See the end of this section for details.|
| ccc| Numeric | Non-security impacting changes. High Impact. Build number – Determines general level of feature availability.|

Example: The Release number for “Version 28” Build 119 is 2.03.028.119.

Since the same functionality is available (depending on device) on “Version 21” to “Version 28” (“Version 29" is only used for Unattended), documentation will include 2.03.02x.119 in the title. (Developer Guide, Download Configuration Troubleshooting Guide, Customer Release Notes). 

## SREV

This number is given in a separate field, but can be thought of as a continuation of the Release (and Version) number. Every release has its own SREV level (count restarts for each Build).

|Element |Data Type	|Description |
|----|-----|-------|
|nn	 | Numeric 	 | Non-security impacting changes. Low Impact. SREV level – Determines specific feature availability.|

The SREV level appears in release notes, the Build field of API 5070, and the SREV field on the Simplify Information (“0”) Screen. Example: SREV: 43

## Version

The official Simplify Version number is displayed during boot up and in the Version field on the Simplify Information (“0”) screen (see above). It includes a two-part prefix (S-PP below) indicating: (1) whether Simplify is operating as part of a PCI P2PE-validated solution, and (2) the encryption type. 

The prefix for a validated solution using On-Guard is V-OG. Versions with any other prefix are non-validated. If the second part of the prefix = OG, this indicates that SRED is activated in the terminal. 

The Simplify versioning implemented is as follows:

S-PP-X.YY.AAAAA-AAAAA, where:

|Element |Data Type	 |Description |
|--------|--------------|----------------|
|S	 |Alphabetic	|Elavon enterprise implementation type (PCI P2PE-validated solution indicator)<ul><li>V = validated</li><li>N = non-validated</li></ul>**Note:** This value depends on additional software used in the solution (besides Simplify). Specifically, this value indicates whether the most recent transaction processed by Fusebox came back validated or not. |
|PP	 |Alphabetic	|Encryption type used by Simplify application:<ul><li>OG = On-Guard</li><li>G2 = Voltage</li></ul>|
|X	 |Numeric	 |Major version Examples: X was incremented to 2 when support was added for EMV.|
|YY	 |Numeric	 |Minor version. Changes that affect architecture or security. Example: YY was incremented to 03 when support was added for On-Device SAF.|
|AAAAA-AAAAA	 |Numeric	 |Non-security impacting changes. High Impact. Version and Build numbers. The first AAAAA serve as PCI wildcards (not intended for customer use). The second AAAAA give the same information in a similar format to the Release number (last five digits), e.g. 28119 for 2.03.028.119|

## API 5070

API 5070 gives the same data as the Version and SREV fields, but divided differently:

- A “Simplify” subfield is identical to Version through the first AAAAA.
- A “Build” subfield combines the second AAAAA with the SREV field.

Example for Version: V-OG-2.03.12819-28119 and SREV: 22:

5070, … Simplify: V-OG-2.03.12819 … Build: 28119-SREV:22

## EMV

The Simplify Version number does not affect the EMV level. A separate internal EMV version is used for purposes of EMV certification, and updated for any change in the EMV interface or functionality.

EMVX.YY

## Software and Certification Version Numbers

Note for the following tables: Simplify versions (different for On-Guard and Voltage) are official PCI designations. The Release number is a user-friendly form of the Simplify version, where xxx = build number. 

### **Simplify Version 21**

| |Telium |
|--------|--------|
|Simplify version (On-Guard)	|2.02.121xx-OG|
|Simplify version (Voltage)	|2.02.621xx-G2|
|Release number	|2.02.021.xxx|
|Simplify EMV Cert version	|2.19|
|Easy Path to C’Less version 	|5.6.1.00|
|Easy Path to EMV version 	|22.8.0.00|
|SDK version 	|9.32.3.02PatchS|
|On-Guard version 	|1.6.0.00|

### **Simplify Version 24**

| | Telium |
|--------|--------|
|Simplify version (OnGuard)	| 2.02.124xx-OG |
|Simplify version (Voltage) 	| 2.02.624xx-G2 |
|Release number 	|2.02.024.xxx|
|Simplify EMV Cert version	| 2.23 |
|Easy Path to C’Less version|	5.14.0.02|
|Easy Path to EMV version	| 22.14.2.01 |
|SDK version	| 9.32.3.02PatchS |
|OnGuard version	|1.6.0.00 |

### **Simplify Version 25**

| | Tetra |Telium (where different)|
|-------|--------|--------|
|Simplify version (OnGuard)	|2.03.125xx-OG|2.02.125xx-OG |
|Simplify version (Voltage)	|2.03.625xx-G2|2.02.125xx-OG |
|Release number	|2.03.025.xxx	|2.02.025.xxx|
|Simplify EMV Cert version|	2.25 | |
|Easy Path to C’Less version |	7.6.7.00| |
|Easy Path to EMV version |	30.12.3.01 | |
|SDK version |11.20.2.PatchG	 |9.32.3.02PatchS |
|OnGuard version	|1.7.4.00 |1.6.0.00 |

### **Simplify Version 26-28**

Note: y = 6, 7 or 8 for Versions 26, 27 or 28.

| |Tetra |
|---------|--------|
|Simplify version (On-Guard)	|2.03.12yxx-OG|
|Simplify version (Voltage)	|2.03.62yxx-G2 |
|Release number	|2.03.02y.xxx|
|Simplify EMV Cert version	|2.26|
|Easy Path to C’Less version 	|7.6.8.00|
|Easy Path to EMV version 	|30.14.0.00 |
|SDK version 	|11.20.2.PatchG|
|On-Guard version 	|1.7.4.00|

### **Version 29 (Unattended Self 4000)**

Note: Self 4000 will only be supported for new installations on Build 121 or higher

| |Tetra|
|-----|-----|
|Simplify version (On-Guard)	|2.03.129xx-OG|
|Simplify version (Voltage)	|2.03.629xx-G2 |
|Release number	|2.03.029.xxx|
|Simplify EMV Cert version	|2.26|
|Easy Path to C’Less version 	|7.6.8.00|
|Easy Path to EMV version 	|30.14.0.00|
|SDK version 	|14.2.3.04|
|On-Guard version 	|1.7.4.00|

Simplify Introduction

Alliance Offers

Data as a Service

Invitation to Apply

Accounts

Bank Holidays

Card Activation

Card Controls

Challenge-Widget

Commercial Credit Cards

Commercial Statements

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Balance Transfers

Credit Card Disputes

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Make a Payment - Coming Soon

Rewards Accelerator

Rewards Automatic Redemption

Rewards: Balance Summary

Rewards: Dashboard

Rewards Redemption Accounts

Rewards Redemptions

Rewards Transactions: Earned and Redeemed

Travel Notifications

User Profile

3DSecure2

Avvance

CheckoutJs

Commerce SDK

Converge

Disputes Management

Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Elavon Payment Gateway

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Card as a Service API

Core Banking API

Money Movement API

Reference API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Bank Information

Card as a Service

Check Payables

Corporate Account Information

Corporate Account Information 3LO

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Debit Card Phone Number Lookup

Disbursements via Zelle®

U.S. Bank Flexible Capital Platform

Freight Payment Customer Profiles

Freight Payment Transactions

Incoming Webhooks

Instant Payments

Investment Accounting

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

U.S. Bank FBO Account

Virtual Account Reporting

Virtual Card Payments

Voyager Accounts

Voyager Cards

Voyager Drivers

Voyager Transactions

Voyager Vehicles

Wire Transfers

Simplify Overview

Ingenico Developer Guide 2.03.02x.121 Ver. 25-31

Supported Hardware

General Guidelines

Message and Communications Protocols

Versioning

Financial Messages

Overview and Guidelines

Sale Message (Tran Type 02)

Auth Only Message (Tran Type 01)

Prior Auth Sale Message (Tran Type 07)

Incremental Authorization Message (Tran Type 75)

Full Authorization Reversal Message (Tran Type 61)

Partial Authorization Reversal Message (Tran Type 76)

Return Message (Tran Type 09)

Void Return Message (Tran Type 17)

Void Sale Message (Tran Type 11)

EBT Messages (Tran Types 02, 09, 11, 17, 24)

Gift Card Messages (Tran Types 01, 02, 07, 09, 11, 17, 24)

Inquiry Message (Tran Type 22)

 DCC Inquiry Message (Tran Type 46)

Token Request Message (Tran Type 37)

Cancel Message (Tran Type 80)

Health Message (Tran Type 73)

Batch Close Message (Tran Type 13)

Batch Inquiry Message (Tran Type 14)

Non-Financial Messages

Non-Financial Messages (Tran Type 36)

Signature Message (Tran Types 36-01, 36-02)

Version Number Inquiry Message (Tran Type 36-06) 

Initiate HEM/IngEstate Message (Tran Type 36-07)

Scrolling Receipt Request Message (Tran Type 36-10)

Scrolling Receipt Stop Message (Tran Type 36-11)

Exit Reversal Mode Message (Tran Type 36-12)

Informational Prompting Message (Tran Type 36-14)

System Command Message (Tran Type 36-15)

Allow Pre-Tendering Message (Tran Type 36-40)

Print Request Message (Tran Type 36-45)

Status Message (Tran Type 36-51)

POS SAF Processing

Offline Transaction Processing

Stand-In Response

Store and Forward Transactions 

EMV Considerations

EMV Tags and other EMV-related Response Fields

EMV Offline Situations

ICC (Chip) Declines and Simplify Reversal Mode

Pay-At-Table

Transaction Flow

Pay-At-Table API Fields

Messaging

Pay-At-Table Message Overview

Login Message (Tran Type 39-01)

Get Check Info Message (Tran Type 39-02)

Controlling screen flow after check selection

Check Detail Message (Tran Type 39-07)

Make Payment Message (Tran Type 39-05)

Print Receipt Message (Tran Type 39-06)

Simplify Payment Process

Print Receipt Request and Response (Tran Type 39-06)

Logout/Disconnect Message (Tran Type 39-04)

Recovery

Informational Prompting

General information for all tags

Generic messaging

Tag 010 - Text with Optional Buttons

Tag 011 - Static and Scrolling Text with Optional Buttons

Tag 012 - Text and Graphics with Optional Buttons

Tag 013 - Fast Graphics Download

Tag 014 - Text and Camera Image

Tag 020 - Scrolling Text 

Tag 030 - Virtual Keyboard

Tag 031 - Tactile Keypad

Tag 040 - Radio Buttons 

Tag 050 - Check Boxes

Tag 060 - Slider Message