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Elavon Financial Services DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

**Simplify Response Codes**

For customers using a terminal with the Simplify application, on some occasions 
a transaction will receive an error directly from Simplify. 
In these cases, the transaction produced an error the terminal level before being 
sent online to Fusebox for processing or it was declined/unsuccessful during the final EMV processing.

Response Code (API Field 1003) and Gateway Response Text (API Field 1010) and description for each are identified below. 
                            
**Response Code API Field 1003 (0003)**
  - API Field 1010 Response Text
    - *SLR NO MATCHING RECORDS
  - Description: The terminal was unable to communicate with the gateway. 

**Response Code API Field 1003 (0007)**
  - API Field 1010 Response Text
    - *SLR COMMUNICATIONS ERROR
  - Description: There was no matching transaction on file with same account, amount and reference number. 

**Response Code API Field 1003 (0016)**
  - API Field 1010 Response Text
    - *SLR FINAL $ TOO LRG 
  - Description: The amount of the prior authorization is greater than the total authorized amount.

**Response Code API Field 1003 (0041)**
  - API Field 1010 Response Text
    - *SLR BAD ACCT NUMBER 
  - Description: The account number in API field 0003 is invalid. 

**Response Code API Field 1003 (0047)**
  - API Field 1010 Response Text
    - *SLR BAD CARD TYPE 
  - Description: The card type or tender type of the account in API field 0003 is invalid for the merchant.

**Response Code API Field 1003 (0049)**
  - API Field 1010 Response Text
    - *SLR BAD EXPIRATION 
  - Description: The expiration date in API field 0004 is invalid. 

**Response Code API Field 1003 (0088)**
  - API Field 1010 Response Text
    - *SLR SWITCH TIMEOUT 
  - Description: The transaction sent to the Gateway and/or Third Party Processor timed out waiting for a response.

**Response Code API Field 1003 (0174)**
  - API Field 1010 Response Text
    - *SLR ACCOUNT NOT TOKEN ELIGIBLE 
  - Description:  The account data provided in API field 0003 is not eligible for a token. 

**Response Code API Field 1003 (0208)**
  - API Field 1010 Response Text
    - *SLR INCOMPLETE PIN
  - Description: The PIN entry was not completed on the terminal. 

**Response Code API Field (0208)**
  - API Field 1010 Response Text
    - *SLR CANCEL KEY PRESSED
  - Description: The cancel key was pressed on the terminal. 

**Response Code API Field (0254)**
  - API Field 1010 Response Text
    -  *ICC EMV CANCELED TRANS
  - Description: The EMV transaction was cancel.  

**Response Code API Field (0255)**
  - API Field 1010 Response Text
    -  *ICC EMV CARD ERROR
  - Description: There was an error with processing the EMV transaction. 

**Response Code API Field (0258)**
  - API Field 1010 Response Text
    -  *ICC CARD STILL PRESENT 
  - Description: The EMV card was not removed from the card reader after the transaction.

**Response Code API Field (0260)**
  - API Field 1010 Response Text
    -  *ICC EMV UNDEFINED STATUS
  - Description: The EMV card processing was unsuccessful.

**Response Code API Field (0264)**
  - API Field 1010 Response Text
    -  *ICC EMV DECLINED
  - Description: The EMV card or terminal declined the transaction.

 

Simplify Error Messages

Alliance Offers

Data as a Service

Invitation to Apply

Accounts

Bank Holidays

Card Activation

Card Controls

Commercial Credit Cards

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Make a Payment - Coming Soon

Rewards Accelerator

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Rewards Redemption Coming Soon

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Rewards Redemptions

Rewards Transactions Earned and Redeemed

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3DSecure2

Avvance

CheckoutJs

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Converge

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Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Bank Information

Card as a Service

Card as a Service API

Check Payables

Core Banking API

Corporate Account Information

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Disbursements via Zelle

U.S. Bank Flexible Capital Platform

Freight Payment Customer Profiles

Freight Payment Transactions

Instant payments

Investment Accounting

Money Movement API

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

Reference API

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

U.S. Bank FBO Account

Virtual Account Reporting

Virtual Card Payments

Voyager Accounts

Voyager Cards

Voyager Drivers

Voyager Transactions

Voyager Vehicles

Wire Transfers

Fusebox Overview

Getting Started

Transaction Flow

Transaction Sequencing

API Message Format

Settlements

Reconciliation

Transaction Types

Authorization Only (01)

Sale Transaction (02)

Prior-Authorized Sale (07)

Return (09)

Void Sale (11)

Batch Close (13)

Batch Create and Inquiry (14)

Void Return (17)

Transaction Inquiry (22)

Full Authorization Reversal (61)

Heartbeat (73)

Incremental Authorization (75)

Partial Authorization Reversal (76)

Concepts

Tokenization

Tokenization Introduction

Tokenization API Fields

Tokenization Scenarios

Example Transactions

Error Scenarios

Retail

Retail Scenarios

Retail API Fields

Retail Examples

Lodging

Lodging Transactions

Lodging API Fields

Lodging Examples

Credential on File Transactions

Best Practices

Software Conversions

Restaurant

Restaurant Transactions

Restaurant API Fields

Restaurant Examples

Restaurant Credential on File Transactions

Restaurant Receipts

MOTO and eCommerce

eCommerce Transactions

MOTO and eCommerce API Fields

Ecommerce Examples

Direct Marketing Examples

eCommerce Credential on File Transactions

EMV Transactions

Implementation Considerations

Certification

EMV API Fields

EMV Public Cap Keys, Parameters, and Reports

Sample Files

EMV Receipts

EMV Integration Samples

API Based Settlement

Settlement Transactions

API-Based Settlement API Fields

API-Based Settlement Examples

Check Payment

Check Transactions

Check API Fields

Check Payment Examples

DCC Transactions

DCC Transaction Flows

DCC API Fields

DCC Examples

DCC Receipt Requirements

DCC Certification Process

Gift and Stored Value Cards

Gift and Stored Value Card Transactions

Gift and Stored Value Card API Fields

Gift and Stored Value Card Examples

Online Debit Transactions

Online Debit API Fields

Online Debit Examples

Private Label Cards

Private Label Transactions

Private Label API Fields

Private Label Examples

Health Savings Account Cards

HSA Support

Fusebox and Simplify HSA Card Support

HSA Card API Fields

Puerto Rico

E4 Support

API Fields

EBT Transactions

IVU Transactions