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Elavon Financial Services DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Force Sale is the ability to process a transaction using the voice authorization number provided by the creditor.

Occasionally, a card transaction will not automatically process and will prompt the merchant to call the creditor for a voice authorization.

## Code Samples

### CWS 

#### Request

| Property | Description |
| --- | --- |
| parameters JSONObject required | All relevant parameters for Force Sale processing. |
| forceTransaction boolean optional | Force Sale Indicator Indicates whether to force sale the transaction. **Valid values:** - True - False **Note:** You will need to supply a voice referral. |


#### Example

##### Request

```json
{
 "method" : "startPaymentTransaction",
 "requestId" : "2101936245",
 "targetType" : "paymentGatewayConverge",
 "version" : "1.0",
 "parameters" : {
 "paymentGatewayId" : "4c45c792-0513-4218-8b6d-c5ff7039a22e",
 "transactionType" : "SALE",
 "tenderType" : "CARD",
 .....
 "forceTransaction" : true
 .....
 }
}
```

After receiving the request for voice referral, issue this request.

```json
{
 "method" : "continuePaymentTransaction",
 "requestId" : "2101936247",
 "targetType" : "paymentGatewayConverge",
 "version" : "1.0",
 "parameters" : {
 "VoiceReferral" : "321zxc",
 "paymentGatewayId" : "4c45c792-0513-4218-8b6d-c5ff7039a22e",
 "chanId" : "eb5fcc9f-07db-40a6-9711-6c2bda9a26b9"
 }
}
```

##### Response

```json
{
 "requestId" : "2101936246",
 "statusDetails" : "REQUEST_ACCEPTED",
 "data" : {
 "paymentGatewayCommand" : {
 "completed" : false,
 "eventQueue" : [ ],
 "chanId" : "eb5fcc9f-07db-40a6-9711-6c2bda9a26b9",
 "requiredInformation" : [ "VoiceReferral" ]
 }
 }
}
```

### Java 

```java
ECLCardTenderInterface cardTenderInterface= account.getTransactionProcessor().createCardTender();
cardTenderInterface.requiresVoiceReferral();
account.getTransactionProcessor().processTransaction(transaction, cardTenderInterface, transactionListener);
```
During the transaction, you will get a callback from `shouldProvideInformation` and you can check the `tenderRequires` parameter to verify that a referral code is needed. Provide the referral code to Commerce SDK and then call `continueTransaction`. 

This code takes place inside the `shouldProvideInformation` callback.

```java
if (tenderRequires.getRequiresVoiceReferral() != ECLVoiceReferralRequirement.NOT_REQUIRED)
{ 
 // give your voice referral code to CSDK
 ((ECLCardTenderInterface)tender.setVoiceReferralHandledAndApproved("321"); 
}
// ask CSDK to continue with the transaction
account.getTransactionProcessor().continueProcessingTransaction(transaction, tender, transactionListener);
```

### Objective-C 

Using the same code from the Sale transaction with a card tender, the only addition we need to do before processing the transaction is:

```objc
[tender setRequiresVoiceApproval];
```

Once you have set the `setRequiresVoiceApproval` on the card tender, `ECLTransactionProcessingDelegate::shouldProvideInformation` will be called with `requiresVoiceApproval` set on the `tenderRequirements`. You can then show some UI for the merchant to enter the voice approval code and do the following:

```objc
[tender setVoiceReferralHandledAndApproved:approvalCode];
[transactionProcessor continueTransaction:transaction using:tender delegate:delegate];
```

### C\# 

```c#
PaymentArgs bea = new PaymentArgs();
...
bea.forced = true;
...
m_CWS.StartPaymentTransaction(bea, MyNotifyCWSEvent, MyPaymentComplete);
```

#### Request

Respond to VoiceReferral

```c#
Dictionary<string, string> info = new Dictionary<string, string>();
info["VoiceReferral"] = theVoiceReferral;

PaymentTransactionResults tr = m_CWS.ContinuePaymentTransaction(m_PaymentGatewayId, chanId, info, MyNotifyCWSEvent);
```

#### Response

```c#
public void MyPaymentComplete(PaymentResults ber)
 {
 String[] req = ber.getRequiredInformation();
 if (null != req) /* expect "VoiceReferrel" */
```

Force Sale

Alliance Offers

Data as a Service

Invitation to Apply

Accounts

Bank Holidays

Card Activation

Card Controls

Commercial Credit Cards

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Make a Payment - Coming Soon

Rewards Accelerator

Rewards Automatic Redemption

Rewards Balance Summary

Rewards Redemption Coming Soon

Rewards Redemption Accounts

Rewards Redemptions

Rewards Transactions Earned and Redeemed

Travel Notifications

User Profile

3DSecure2

Avvance

CheckoutJs

Commerce SDK

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Disputes Management

Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Bank Information

Card as a Service

Card as a Service API

Check Payables

Core Banking API

Corporate Account Information

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Disbursements via Zelle

U.S. Bank Flexible Capital Platform

Freight Payment Customer Profiles

Freight Payment Transactions

Instant payments

Investment Accounting

Money Movement API

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

Reference API

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

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Elavon Commerce SDK Overview

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System

Get Environment Information

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iPP320

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Link 2500

Moby 5500

RP457c

Self 4000

Card Reader Connection

Device Connection Criteria

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24-Hour Reboot

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Get Device Status

Reset Card Reader

Reboot Card Reader

Encrypted Card Read

Cancel Card Read

Prompt PIN Entry

Capture Card Data

Get Customer Input

Phone Number

Volume Control

Set Shutdown Timeout

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Set Time Zone on Card Reader

TMS Update Check Time Window

SSL Certificate Update Process for Card Reader

Printers

Printers Overview

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On Demand Print Receipt

Transaction Types

Transactions Overview

Sale

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Convert Auth Only to Sale

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Void

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Debit Balance Inquiry

Post Auth Tip Adjust

Continue Transaction

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Transaction Lookup

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Service Fee Overview

Service Fee Property Retrieval

Token Transaction for Service Fee

Transaction Outcome Field for Service Fee

Transaction Search Result for Service Fee

Service Fee In-App