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Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

## Introduction

Simplify is Elavon's PIN Pad-based application designed to process electronic payment transactions received from a Point of Sale (POS) or a Property Management System (PMS).

This document is a developer guide for customers interfacing their POS / PMS process to Simplify. It applies specifically to implementations that run Simplify on Ingenico PIN Pads using Voltage or On-Guard encryption, and send transactions to Elavon's Fusebox host.

This document is reviewed for every application update and change to PCI P2PE requirements (at least annually) and updated as required.

See :magic-link[Usage]{id="usage"} for conventions used in this document.

In addition to the following general guidelines, see also "Guidelines for Handling Financial Messages" in :magic-link[Message Details]{id="message-details"}.

## General Guidelines

POS development for Simplify should be based on the following set of principles:

1.  **PCI DSS Compliance**: The customer is responsible for securely deleting the encrypted account data and making it unrecoverable after authorization using a method that supports PCI DSS secure delete standards (***PCI DSS 3.0 Requirement 3.2***).

2.  The POS process should discard any message that does not correspond with the POS state.

3.  The POS process should compare the Transaction ID / Reference Number (field 7) in the request and response. If the response doesn't match the request, the message should be discarded.

4.  If multiple POS workstations can be associated with a single PIN Pad, Simplify assumes that the POS process ensures there is only one outstanding transaction per PIN Pad. (This situation can occur under TCP/IP.)

5.  Simplify can return encrypted account data to allow Stand-in processing by the POS. See :magic-link[Offline Transaction Processing]{id="offline-transaction-processing"} for more information.

6.  For support purposes, Elavon strongly recommends that the POS logs all messages received from and sent to Simplify.

7.  API fields in messages sent to the POS will not necessarily appear in order by field number. E.g. the following sequence of fields is possible:

    |API Field \#, Value              |Description|
    |--------------------------------| --------------------|
    |0001,36                          |Transaction Type|
    |5001,010003888|                   Non-Financial Data|
    |0011,14123010000?V102.18B01803|   User Data|

8.  For API fields that are defined as variable length, the POS must be able to handle data of varying lengths.

9.  Elavon uses HEM/IngEstate for terminal maintenance and updates. Any issue with HEM/IngEstate connectivity will require shipping back the terminal for updates. Elavon recommends testing the connection to HEM/IngEstate during pilot.

10.  Elavon uses Inquiry and Voids to recover from communication issues on Financial Messages. Please pay close attention when implementing Inquiry and Void logic.

11. Fields 13 (date) and 14 (time) are required in all financial requests.  Time must be sent in military (24 hour) format.

12. To protect against EMV cards being left in the Simplify device, Simplify will not accept any message from the POS until the card is removed. An error message will be returned indicating that the card is still inserted.

13. If no response is received for a financial request, or if you need to start over for any reason, the POS should send a Cancel before sending another financial request.

14.	The POS can activate Mifare tap by sending a request to Simplify with “M” or “m” in API 0003. For valid tap, Simplify will extract the UID, and send it to the POS in the response as token 300 in Field 5001 (no Fusebox message). See sample in :magic-link[Sale Message]{id="sale-message"}.

15.	API 5001 contains data in TLV (Tag-Length-Value) format.  The data (Value) is preceded by a 3-digit Tag (Token) identifying the data type and a 3-digit Length field defining the number of bytes of data. Multiple tags are concatenated with no delimiter.

General Guidelines 

Alliance Offers

Data as a Service

Invitation to Apply

Accounts

Bank Holidays

Card Activation

Card Controls

Commercial Credit Cards

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Make a Payment - Coming Soon

Rewards Accelerator

Rewards Automatic Redemption

Rewards Balance Summary

Rewards Redemption Coming Soon

Rewards Redemption Accounts

Rewards Redemptions

Rewards Transactions Earned and Redeemed

Travel Notifications

User Profile

3DSecure2

Avvance

CheckoutJs

Commerce SDK

Converge

Disputes Management

Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Bank Information

Card as a Service

Card as a Service API

Check Payables

Core Banking API

Corporate Account Information

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Disbursements via Zelle

U.S. Bank Flexible Capital Platform

Freight Payment Customer Profiles

Freight Payment Transactions

Instant payments

Investment Accounting

Money Movement API

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

Reference API

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

U.S. Bank FBO Account

Virtual Account Reporting

Virtual Card Payments

Voyager Accounts

Voyager Cards

Voyager Drivers

Voyager Transactions

Voyager Vehicles

Wire Transfers

Simplify Overview

Ingenico Developer Guide 2.03.02x.121 Ver. 21-30

Simplify Introduction

Supported Hardware

General Guidelines

Message and Communications Protocols

Versioning

Financial Messages

Overview and Guidelines

Sale Message (Tran Type 02)

Auth Only Message (Tran Type 01)

Prior Auth Sale Message (Tran Type 07)

Incremental Authorization Message (Tran Type 75)

Full Authorization Reversal Message (Tran Type 61)

Partial Authorization Reversal Message (Tran Type 76)

Return Message (Tran Type 09)

Void Return Message (Tran Type 17)

Void Sale Message (Tran Type 11)

EBT Messages (Tran Types 02, 09, 11, 17, 24)

Gift Card Messages (Tran Types 01, 02, 07, 09, 11, 17, 24)

Inquiry Message (Tran Type 22)

 DCC Inquiry Message (Tran Type 46)

Token Request Message (Tran Type 37)

Cancel Message (Tran Type 80)

Health Message (Tran Type 73)

Batch Close Message (Tran Type 13)

Batch Inquiry Message (Tran Type 14)

Non-Financial Messages

Non-Financial Messages (Tran Type 36)

Signature Message (Tran Types 36-01, 36-02)

Version Number Inquiry Message (Tran Type 36-06) 

Initiate HEM/IngEstate Message (Tran Type 36-07)

Scrolling Receipt Request Message (Tran Type 36-10)

Scrolling Receipt Stop Message (Tran Type 36-11)

Exit Reversal Mode Message (Tran Type 36-12)

Informational Prompting Message (Tran Type 36-14)

System Command Message (Tran Type 36-15)

Allow Pre-Tendering Message (Tran Type 36-40)

Print Request Message (Tran Type 36-45)

Status Message (Tran Type 36-51)

POS SAF Processing

Offline Transaction Processing

Stand-In Response

Store and Forward Transactions 

EMV Considerations

EMV Tags and other EMV-related Response Fields

EMV Offline Situations

ICC (Chip) Declines and Simplify Reversal Mode

Pay-At-Table

Transaction Flow

Pay-At-Table API Fields

Messaging

Pay-At-Table Message Overview

Login Message (Tran Type 39-01)

Get Check Info Message (Tran Type 39-02)

Controlling screen flow after check selection

Check Detail Message (Tran Type 39-07)

Make Payment Message (Tran Type 39-05)

Print Receipt Message (Tran Type 39-06)

Simplify Payment Process

Logout/Disconnect Message (Tran Type 39-04)

Recovery

Informational Prompting

General information for all tags

Generic messaging

Tag 010 - Text with Optional Buttons

Tag 011 - Static and Scrolling Text with Optional Buttons

Tag 012 - Text and Graphics with Optional Buttons

Tag 013 - Fast Graphics Download

Tag 014 - Text and Camera Image

Tag 020 - Scrolling Text 

Tag 030 - Virtual Keyboard

Tag 031 - Tactile Keypad

Tag 040 - Radio Buttons 

Tag 050 - Check Boxes

Tag 060 - Slider Message

Tag 070 - Scrolling Text with Radio Buttons

Tag 071 - Scrolling Text with Virtual Buttons

Tag 072 - Scrolling Text with Configurable Buttons

Dynamic Currency Conversion (DCC)

P2PE

Auto Signature

Pre-Tendering

Simplify-Generated Messages

On-Device SAF

Supported Functionality

On-Device SAF Transaction Lifecycle

POS Inquiry with On-Device SAF Enabled

Simplify-Generated Messages for On-Device SAF

SAF Sample Messages

Simplify-Controlled Field Definitions

Developer Guide Release Notes

Ingenico Download Configuration and Troubleshooting Guide 2.03.02x.121 Ver. 21-30