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Elavon Financial Services DAC. Registered in Ireland – Number 418442.
Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

Simplify-generated response messages are sent to the POS in API 1010 for transactions processed offline. This will occur if a transaction is declined locally (no host message) or if the host is unavailable. These messages begin with *SLR (for Simplify Local Response). A Simplify-generated response message will also be sent if a transaction is declined due to a MAC error.

:::::notice{note}

If On-Device SAF is enabled, a different set of Simplify-generated messages will be used for offline situations.
:::::


For EMV, Simplify will also generate a response message if the chip declines a host-approved transaction or the customer removes the card before the transaction is completed. These messages begin with *ICC (referring to the chip card).

## Simplify Local Responses (*SLR)

| Field 1003 (Gateway Response Code) | Field 1004 (Host Response Code) | Field 1010 (Simplify-Generated Response Message) | Condition | Action |
|--------------------------------------|------------------|-------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|---------------------------|
| -7 | | \*SLR NO MATCHING RECORDS. | An inquiry message (Tran Type 22) was received by Simplify, but Simplify could not find the corresponding Account Number. | Decline – No Inquiry needed |
| -16 | | \*SLR FINAL $ TOO LRG. | Amount of Cash back is over limit | Decline – No Inquiry needed |
| 0 | | \*SLR STAND-IN. | Setting is for Simplify to Stand In, and either request timed out or no communication. The response contains the encrypted account number, which is required for the store to perform Stand-In. | POS decides to approve or decline. Inquiry needed. See :magic-link[Offline transaction processing]{id="offline-transaction-processing"}for more information. |
|0000	|-99	|*SLR MIFARE	|Mifare tap transaction| POS parses Field 5001 to obtain the Mifare UID. |
|0000	|-99	|*SLR WHITELIST.	|Transaction on Return list. Returned to POS (not sent to Fusebox) with account data in the clear. | POS processes the returned data. See :magic-link[List-Based Transaction Processing]{id="p2pe"} for more information.|
| 3 | | \*SLR COMMUNICATIONS ERROR. | Simplify cannot get connected to Fusebox, or PCI Reboot time < 5 minutes | Inquiry needed |
|30| | \*SLR BUSY. | Simplify is processing another request. | Retry – No Inquiry needed |
| 41 | | \*SLR BAD ACCT NUMBER. | Account number failed MOD 10 validation | Decline – No Inquiry needed |
| 47 | | \*SLR BAD CARD TYPE. | Card not valid or no account/track data from EMV chip | Decline – No Inquiry needed |
| 49 | | \*SLR BAD EXPIRATION. | Invalid expiration date | Decline – No Inquiry needed |
| 60 | 99 | \*SLR INVALID FORMAT. | Request message format is invalid. | Decline – No Inquiry needed |
| 60 | -99 | \*SLR CALL HELP DESK. | Voltage error invalidating account data or error in On-Guard process. | Decline – No Inquiry needed |
|81		| |\*SLR SURCHARGE REFUSED.	|Customer rejected surcharge amount.|	Decline – No Inquiry needed|
| 88 | | \*SLR SWITCH TIMEOUT. | Host timeout | Inquiry needed |
|173 | | \*SLR TRAN NOT ALLOWED | Offline not allowed | Decline – No Inquiry needed | 
| 174 | | \*SLR ACCOUNT NOT TOKEN ELIGIBLE. | The account number entered as a result of a Token Request is not Token eligible | Decline – No Inquiry needed |
| 208 | | \*SLR CANCEL KEY PRESSED. | Either the Cancel key was pressed on the PIN Pad or timeout on PIN entry | Decline – No Inquiry needed |
| 208 | | \*SLR INCOMPLETE PIN | (Requires special configuration. Will not occur in most installations. Consult Elavon for more information.) | Decline – No Inquiry needed |
| 259 | | \*SLR Reset | Error condition from invalid input | Decline – Inquiry needed |
|265		| |*MAC DECLINED.	|Declined due to MAC error	|Decline – Inquiry needed|

## Chip Declines (*ICC)

| **Field 1003 (Gateway Response Code)** | **Field 1010 (Simplify-Generated Response Message)** | **Action** |
|------------------------------------|------------------------------------|----------------------------------------------------------------------------------------------------------------|
| 253 | \*ICC EMV PROCESSING ERROR. | Inquiry |
| 254 | \*ICC EMV CANCELED TRANS. | Inquiry |
| 255 | \*ICC EMV CARD ERROR. | Inquiry |
| 258 | \*ICC CARD STILL PRESENT. | Informational - No Inquiry needed |
| 260 | \*ICC EMV UNDEFINED STATUS. | Inquiry |
| 264 | \*ICC EMV DECLINED. | Decline - No Inquiry needed |

Simplify-Generated Messages

Alliance Offers

Data as a Service

Invitation to Apply

Accounts

Bank Holidays

Card Activation

Card Controls

Commercial Credit Cards

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Make a Payment - Coming Soon

Rewards Accelerator

Rewards Automatic Redemption

Rewards Balance Summary

Rewards Redemption Coming Soon

Rewards Redemption Accounts

Rewards Redemptions

Rewards Transactions Earned and Redeemed

Travel Notifications

User Profile

3DSecure2

Avvance

CheckoutJs

Commerce SDK

Converge

Disputes Management

Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Bank Information

Card as a Service

Card as a Service API

Check Payables

Core Banking API

Corporate Account Information

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Disbursements via Zelle

U.S. Bank Flexible Capital Platform

Freight Payment Customer Profiles

Freight Payment Transactions

Instant payments

Investment Accounting

Money Movement API

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

Reference API

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

U.S. Bank FBO Account

Virtual Account Reporting

Virtual Card Payments

Voyager Accounts

Voyager Cards

Voyager Drivers

Voyager Transactions

Voyager Vehicles

Wire Transfers

Simplify Overview

Ingenico Developer Guide 2.03.02x.121 Ver. 21-30

Simplify Introduction

Supported Hardware

General Guidelines

Message and Communications Protocols

Versioning

Financial Messages

Overview and Guidelines

Sale Message (Tran Type 02)

Auth Only Message (Tran Type 01)

Prior Auth Sale Message (Tran Type 07)

Incremental Authorization Message (Tran Type 75)

Full Authorization Reversal Message (Tran Type 61)

Partial Authorization Reversal Message (Tran Type 76)

Return Message (Tran Type 09)

Void Return Message (Tran Type 17)

Void Sale Message (Tran Type 11)

EBT Messages (Tran Types 02, 09, 11, 17, 24)

Gift Card Messages (Tran Types 01, 02, 07, 09, 11, 17, 24)

Inquiry Message (Tran Type 22)

 DCC Inquiry Message (Tran Type 46)

Token Request Message (Tran Type 37)

Cancel Message (Tran Type 80)

Health Message (Tran Type 73)

Batch Close Message (Tran Type 13)

Batch Inquiry Message (Tran Type 14)

Non-Financial Messages

Non-Financial Messages (Tran Type 36)

Signature Message (Tran Types 36-01, 36-02)

Version Number Inquiry Message (Tran Type 36-06) 

Initiate HEM/IngEstate Message (Tran Type 36-07)

Scrolling Receipt Request Message (Tran Type 36-10)

Scrolling Receipt Stop Message (Tran Type 36-11)

Exit Reversal Mode Message (Tran Type 36-12)

Informational Prompting Message (Tran Type 36-14)

System Command Message (Tran Type 36-15)

Allow Pre-Tendering Message (Tran Type 36-40)

Print Request Message (Tran Type 36-45)

Status Message (Tran Type 36-51)

POS SAF Processing

Offline Transaction Processing

Stand-In Response

Store and Forward Transactions 

EMV Considerations

EMV Tags and other EMV-related Response Fields

EMV Offline Situations

ICC (Chip) Declines and Simplify Reversal Mode

Pay-At-Table

Transaction Flow

Pay-At-Table API Fields

Messaging

Pay-At-Table Message Overview

Login Message (Tran Type 39-01)

Get Check Info Message (Tran Type 39-02)

Controlling screen flow after check selection

Check Detail Message (Tran Type 39-07)

Make Payment Message (Tran Type 39-05)

Print Receipt Message (Tran Type 39-06)

Simplify Payment Process

Logout/Disconnect Message (Tran Type 39-04)

Recovery

Informational Prompting

General information for all tags

Generic messaging

Tag 010 - Text with Optional Buttons

Tag 011 - Static and Scrolling Text with Optional Buttons

Tag 012 - Text and Graphics with Optional Buttons

Tag 013 - Fast Graphics Download

Tag 014 - Text and Camera Image

Tag 020 - Scrolling Text 

Tag 030 - Virtual Keyboard

Tag 031 - Tactile Keypad

Tag 040 - Radio Buttons 

Tag 050 - Check Boxes

Tag 060 - Slider Message

Tag 070 - Scrolling Text with Radio Buttons

Tag 071 - Scrolling Text with Virtual Buttons

Tag 072 - Scrolling Text with Configurable Buttons

Dynamic Currency Conversion (DCC)

P2PE

Auto Signature

Pre-Tendering

On-Device SAF

Supported Functionality

On-Device SAF Transaction Lifecycle

POS Inquiry with On-Device SAF Enabled

Simplify-Generated Messages for On-Device SAF

SAF Sample Messages

Simplify-Controlled Field Definitions

Developer Guide Release Notes

Ingenico Download Configuration and Troubleshooting Guide 2.03.02x.121 Ver. 21-30

Navigation and Data Entry on Ingenico PIN Pads