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U.S. Bank Europe DAC. Registered in Ireland – Number 418442..  Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
 
U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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A subscription's end date can be modified either by changing the end date to an earlier date or by canceling it immediately.

## Back Office UI

### Change the End Date of a Subscription

1. Click the **Recurring** menu item.
2. Click the **Subscriptions** tab.
3. Select the subscription whose end date you want to change. The corresponding subscription info appears.
4. Click the **Actions** button, then select **Change End Date**. The **Change Subscription End Date** window appears.
5. Enter the **New End Date**. You may also click the calendar icon to select the date. Note that the new end date cannot be later than the current end date.
6. Review the updated fields and click the **Save Changes** button to save the new end date.

:::::notice{note}
If the subscription you have selected was previously modified, the **Remove early end date** option will be available. You can select this option instead of entering a new date to reinstate the original end date that the subscription had.
::::: 

### Cancel a Subscription

1. Click the **Recurring** menu item.
2. Click the **Subscriptions** tab.
3. Select the subscription that you want to cancel. The corresponding subscription info appears.
4. Click the **Actions** button, then select **Cancel Subscription**. A confirmation dialog box appears.
5. Click the **Cancel Subscription** button to proceed with the cancellation.

### Change the End Date or Cancel a Subscription from a Customer's Profile

1. Click the **Customers** menu item.
2. Select the customer associated with the subscription. The corresponding customer profile appears.
3. In the **Subscriptions** section, select the subscription whose end date you want to change or cancel. The corresponding subscription info appears.
4. See steps 4 to 6 under [Change the End Date of a Subscription section](#change-the-end-date-of-a-subscription) or steps 4 to 5 under [Cancel a Subscription section](#cancel-a-subscription).

## API Integration

Converge API Resource: :magic-link[Subscriptions]{id="converge-api-reference#tag/Subscriptions"}

### Update Subscription

1. Send an Update Subscription POST request to **/subscriptions/{id}**, where **id** is the subscription's resource id. Below is an example of a complete URL where to send the request: 
`https://uat.api.converge.eu.elavonaws.com/subscriptions/dtdfj7bg8jbj86jcd63c66fm949p`
2. In your request, set the following parameter: 
    - cancelAfterBillNumber - The bill number after which no further billings will occur. If the value set for this field is equal to the current bill number, the subscription will be cancelled immediately.
3. Wait for the response from the /subscriptions endpoint.

### Examples

The following is an example of a JSON request for cancelling a subscription after the first bill.

```json
POST "https://uat.api.converge.eu.elavonaws.com/subscriptions/dtdfj7bg8jbj86jcd63c66fm949p"
{
    "cancelAfterBillNumber": 1
}
```

The following is an example of a successful JSON response to the request above.


```json
{
    "href":  "https://uat.api.converge.eu.elavonaws.com/subscriptions/dtdfj7bg8jbj86jcd63c66fm949p",
    "id":  "dtdfj7bg8jbj86jcd63c66fm949p",
    "createdAt":  "2022-04-04T20:02:17.178Z",
    "modifiedAt":  "2022-04-04T20:15:05.497Z",
    "merchant":  "https://uat.api.converge.eu.elavonaws.com/merchants/XrDXRBh9YHxwqQTj2Cmq7j49",
    "plan":  "https://uat.api.converge.eu.elavonaws.com/plans/ry2t4kh4gkrk3h7vq9wx36794gvp",
    "shopper":  "https://uat.api.converge.eu.elavonaws.com/shoppers/pbrcccxy9pgk4qfdcbhf88w97hxv",
    "account":  "https://uat.api.converge.eu.elavonaws.com/accounts/XrDXRBh9YHxwqQTj2Cmq7j49",
    "debtorAccount":  null,
    "doSendReceipt":  "true",
    "storedCard":  "https://uat.api.converge.eu.elavonaws.com/stored-cards/g9fw9kg2fjfcdm62rb2f38cqmx9m",
    "billCount":  12,
    "timeZoneId":  "Europe/London",
    "firstBillAt":  "2022-04-22",
    "nextBillAt":  "2022-04-22",
    "previousBillAt":  null,
    "finalBillAt":  "2022-04-22",
    "cancelRequestedAt":  "2022-04-04",
    "cancelAfterBillNumber":  1,
    "nextBillNumber":  1,
    "subscriptionState":  "active",
    "failureCount":  0,
    "customReference":  null,
    "customFields":  null
}
```

For more request and response examples, and for the complete and detailed list of parameters, see the :magic-link[Subscriptions resource]{id="converge-api-reference#tag/Subscriptions"}.

Change End Date or Cancel Subscription

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