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The Converge API enables you to write a point-of-sale application (website, software application, shopping cart, etc.) that interfaces with the Converge payment gateway to process credit card, debit card, food stamp, cash benefit, electronic check, gift card, recurring, and installment transactions. 

Converge supports various [Point of Sale Devices](https://support.convergepay.com/s/article/Point-of-Sale-Devices).

This section covers the steps necessary to complete the integration of your payment solution with Converge.

1. Select an appropriate :magic-link[Integration Method]{id="getting-started#integration-methods"} to implement for the merchant’s payment solution.

2. :magic-link[Contact Elavon Support]{id="getting-started#contact-elavon-support"} to request a Solution Engineer to assist you with your integration.

3. :magic-link[Test your Integration]{id="getting-started#test-your-integration"}.

4. :magic-link[Go Live]{id="getting-started#go-live"}.

:::::notice{important}

**New API Parameters:**
- We will occasionally add new API parameters in Converge’s responses and Export Scripts (webhooks). We urge you to build flexibility into your integrated application so that when a new API parameter is received in the response, it is ignored by your application until you decide to take action on the new parameter.
:::::

## Integration Methods

Converge API offers the following integration methods that feature HTTPS Authorization (SSL) Interfaces to process transactions for payment integration. The below table lists out the features of the Converge integration methods:

| Integration Method | Ease of Integration | Market Segment | Card Present/Card Not Present | Service Provider PCI | Merchant PCI SAQ Type | Number of Questions (PCI-DSS v3.2) | Customization |
|-----------|-------------------|-----------|--------|--------|-----------|-----------|------|
| :magic-link[**Hosted Payments Page**]{id="hosted-payments"} | Easy | eCommerce | CNP | - | SAQ A |22 | Minimal |
| :magic-link[**Lightbox**]{id="lightbox"} | Easy | eCommerce | CNP | - | SAQ A |22 | Minimal |
| :magic-link[**Checkout.js**]{id="checkoutjs"} | Medium | eCommerce | CNP | PCI Level 1 | SAQ A - EP |191 | Extensive|
| :magic-link[**XML API**]{id="xmlapi"} | Hard | Retail, Service, MOTO, eCommerce | CP, CNP | PCI Level 1 | SAQ D |250 | Extensive |

:::::notice{important}

**PCI requirements for Integrated Partners:**
- If a partner has access to payment card data, one is required to validate PCI compliance as a PCI Level 1 Service Provider annually. This requires the submission of a Report on Compliance (ROC) based on an on-site audit completed by a Qualified Security Assessor (QSA) before processing. 
- Subsequently, Card Brand registration is also required. PCI validation must be completed and documentation provided in order to execute the registration process with each card brand network annually.
:::::

You will need to determine the integration method that best suites the organization's business model and your programming capabilities.

## Contact Elavon Support

Before starting your integration, you must request a Converge demo account from Elavon's Software Technical Support or Internet Product Support Group. The demo account provides the environment for integration development, certification, and future user acceptance testing (UAT).

:::::notice{note}

Converge demo and production sites use SHA-2 Certificates and will require TLS 1.2 connections.
:::::

To request a Converge demo account, contact Elavon Internet Product Support Group. 

- **Email:**   <#SEDevPortalSupport@elavon.com>
- **Phone:**   1-800-377-3962 | Option 2 | Option 2

If you lost your account credentials, contact Software Technical Support using the above email address.

You must provide your email address to the support team, when they contact you. All accounts are built as internet market segment, but it can be edited to a different market segment upon request.

You must also request to switch on the **Enabled HTTPS Transaction** option to be able to submit transactions from an integrated application.

For demo environment, you will need to refer to pre-programmed response list. For more details on that, contact Elavon’s Software Technical Support and ask for a copy. Demo environment uses specific cent amounts to simulate the various issuer responses.

After the Elavon system administrator sets up your demo account to process transactions through an integrated application using the Converge API, you will receive an email containing the following information:

- Converge Demo URL
- Converge Demo Login Credentials
 - Account ID 
 - User ID or Merchant Administrator ID
 - Password
- Converge API Authentication Credentials
 - `ssl_account_id` (`ssl_merchant_id`)
 - `ssl_user_id`
 - `ssl_pin`
 - `ssl_vendor_id`
- Converge Demo and Production Endpoints
- Related Information

Once your Converge demo account is ready for use, you will be using the appropriate integration method for your payment solution.

## Test your integration

Once you have integrated your payment solution with Converge, we recommend that you test the integration. Here are the important links needed for testing your integration before going live: 

- Use the :magic-link[demo endpoints]{id="-endpoints"} when testing your integration. 
- Only use Elavon-approved card numbers to test your integration. Refer to the :magic-link[Test Cards]{id="test-cards" product="converge" region="na"} section for more information. 
- If you face any errors while testing, refer to the :magic-link[Error Codes]{id="error-codes"} section.
- For details on transaction processes and important notice, refer to :magic-link[Best Practices]{id="-best-practices"} section. 

## Go Live

- Replace the demo endpoints with the :magic-link[production endpoints]{id="-endpoints"} when you finish testing your integration.
- Activate your production account by contacting Elavon support.
- Use real cards to connect with Elavon's production server.
- Go Live!

Getting Started

Alliance Offers

Data as a Service

Invitation to Apply

Bank Holidays

Card Activation

Card Controls

Challenge-Widget

Commercial Credit Cards

Commercial Statements

Credit Card Account Details

Credit Card Accounts Overview

Credit Card Alerts

Credit Card Application Status

Credit Card APRs

Credit Card Balance Transfers

Credit Card Disputes

Credit Card Payments

Credit Card Qualified Offers

Credit Card Statements

Credit Card Transactions

Data Sharing for Marketing Purposes

Digital Wallets

Incoming Webhooks

Make a Payment - Coming Soon

Rewards Accelerator

Rewards Automatic Redemption

Rewards: Balance Summary

Rewards: Dashboard

Rewards Redemption Accounts

Rewards Redemptions

Rewards Transactions: Earned and Redeemed

Travel Notifications

User Profile

3DSecure2

CheckoutJs

Commerce SDK

Converge

Disputes Management

Dynamic Currency Conversion

eBoarding

Elavon Cloud Payments Interface

Elavon Payment Gateway

Fusebox

Hosted Payment Page

In Person Payments on Opayo

Leads

Lightbox payment modal

Online Payments on Opayo

Opayo

Opayo Direct

Opayo Forms

Opayo Reporting API

Opayo Server

Opayo Shared API

Payment Method Gateway

Payments Core 365

Simplify

viaconex

XML API

Card as a Service API

Core Banking API

Money Movement API

Reference API

Access Online Transactions

Account Transfers

Account Validation

ACH Originations

Avvance Connect

Avvance Express

Avvance Flex

Bank Information

Card as a Service

Check Payables

Corporate Account Information

Corporate Account Information 3LO

Corporate Credit Cards

Corporate Onboarding

Corporate Statements

Custody

Data Toolbox

Data Toolbox - Accounts

Data Toolbox - Documents

Data Toolbox - Transactions

Debit Card Phone Number Lookup

Disbursements via Zelle®

U.S. Bank Flexible Capital Platform

Foreign Exchange

Freight Payment Customer Profiles

Freight Payment Transactions

Instant payments

Investment Accounting

PaySmart

Payee Choice

Payee Token+

Personal Loans

Positive Pay

Push to Card

Receivables

RTP® - Real-Time Payments

Tokenized Payments

Treasury Builder

U.S. Bank FBO Account

Virtual Account Reporting

Virtual Card Payments

Voyager Accounts

Voyager Cards

Voyager Drivers

Voyager Transactions

Voyager Vehicles

Wire Transfers

Converge Overview

Transaction Types

Credit Card Transactions Overview

Sale - ccsale

Auth only - ccauthonly

Auth Only Increment - ccauthonly

Verification - ccverify

Balance inquiry - ccbalinquiry

Return - ccreturn

Void - ccvoid

Completion - cccomplete

Delete - ccdelete

Update tip - ccupdatetip

Signature - ccsignature

Add recurring - ccaddrecurring

Update recurring - ccupdaterecurring

Delete recurring - ccdeleterecurring

Submit recurring payment - ccrecurringsale

Add installment - ccaddinstall

Update installment - ccupdateinstall

Delete installment - ccdeleteinstall

Submit installment payment - ccinstallsale

Credit card force - ccforce

Credit Card Credit - cccredit

Merchant Hosted Card On File

Debit Card Transactions

Debit Card Transactions Overview

Purchase - dbpurchase

Return - dbreturn

Auth Only - dbauthonly

Auth only Increment - dbauthonly

Complete - dbcomplete

Reverse - dbreverse

Debit - dbvoid

Delete - dbdelete

Inquiry - dbbainquiry

PINless bill pay - pldbillpay

Pinless debit purchase - pldpurchase

BIN Lookup - binlookup

Straight Send

Cash Tender Transactions

Cash Tender Transactions Overview

Sale - cashsale

Credit - cashcredit

EMV Credit/Debit Card Transactions

EMV card transactions overview

Sale - emvchipsale

Auth Only - emvchipauthonly

Swipe sale - emvswipesale

Swipe auth only - emvswipeauthonly

Card update - emvchipupdatetxn

Reversal - emvreverse

Key exchange - emvkeyexchange

Legacy key exchange - caddbkeyexchange

Interac Refunds

Return - emvchipreturn

EMV DCC check - emvdcccheck

EBT Transactions

EBT transactions overview

Food stamp benefits

Purchase - fspurchase

Return - fsreturn

Inquiry - fsbainquiry

Force purchase - fsforcepurchase

Force return - fsforcereturn

Cash benefits

Purchase - cbpurchase

Inquiry - cbbainquiry

Gift Card Transactions

Gift Card Transactions Overview

Activation - egcactivation

Sale or Redemption - egcsale

Refund - egccardrefund

Replenishment or Reload - egcreload