Void Transaction Message (Tran Type 11)

In some transactions, the customer may wish to void a Sale authorization after it has already been completed. The POS can accomplish this by sending a Void Transaction message to Simplify.

The Void Transaction message must include certain fields that were returned in the Sale authorization response, as shown in the example below.

API Field #, Value Description
0002 Transaction Amount
0003 Token
0007 Reference Number
0109 Terminal ID

Void Message

An example of a Void message (from the POS process to the Simplify application) is shown below:

API Field #, Value Description
0001,11 Transaction Type. A value of 11 indicates a Void Sale .
0002,125.98 Transaction Amount. This must be the same value as Field 2 of the Sale Authorization response.
0003,ID:1102571965098318 Account Token. This must be the same value as Field 3 of the Sale Authorization response.
0004,1215 Expiration Date – MMYY
0007,1025 Reference Number. This must be the same number as Field 7 of the Sale Authorization response.
0011, xxx.. Field 11 is defined as User Data. See Appendix F for the use of this field.
0109,TERM1 Terminal ID provided by Elavon.This must be the same number as Field 109 of the Sale Authorization response.
0110,205 Cashier ID
0115,010 Original transaction was a Credit Tender
8002,RETL01 Location Name provided by Elavon
8006,TSTLAR Chain Code provided by Elavon

Void Response

An example of a Void Response message (from Simplify to the POS process) is shown below.

API Field #, Value Description
0001,11 Transaction Type. A value of 09 indicates a Return.
0002,125.98 Transaction Amount.
0003,ID:1102571965098318 Account token returned by Fusebox.
0004,1215 Expiration Date – MMYY
0007,1025 Transaction ID / Reference Number.
0011,xxx.. User Data. See Appendix F for the use of this field.
0013,092815 Transaction Date (current date) – MMDDYY
0014,151729 Transaction Time (current time) – HHMMSS
0017,0.00 Cashback amount
0052,5 Transponder / Proximity Indicator (3 = contactless, 5 = swiped)
0054,90 POS Entry Mode
0109,TERM1 Terminal ID provided by Elavon.
0110,205 Cashier ID.
0115,010 Transaction Qualifier.
0126,0 Track Indicator (may need to appear on receipt)
0140,USD Fusebox – Merchant Currency Trigraph
0201,0.00 Tip Amount
1003,0000 Gateway Response Code
1004,ACKNOWLEDGED Host Response Message
1008,************1114 Masked Account Number (may need to appear on receipt)
1010,COMPLETE Gateway Response Message
5002,169018710 Device Serial Number
5004,V1 Encryption Provider ID. This should be the value returned on the Stand-iIn Response.
7007,1114281539351186 Transaction Link Identifier. A unique identifier to link transactions.
8002,RETL01 Location Name provided by Elavon
8006,TSTLAR Chain Code provided by Elavon

Inquiry Message for a Void Transaction

An example of an Inquiry message (from the POS process to the Simplify application) for a Void Transaction is shown below.

API Field #, Value Description
0001,22 A value of 22 indicates an Inquiry message.
0002,125.98 Transaction amount. This must be the same value as Field 2 of the Void.
0003,ID:1102571965098318 Account token. This must be the same value as Field 3 of the Void Request.
0007,1025 Transaction reference number. This must be the same number as Field 7 of the Void Request.
0109,TERM1 Terminal ID provided by Elavon. This must be the same number as Field 109 of the Void Request.
8002,RETL01 Location Name provided by Elavon
8006,TSTLAR Chain Code provided by Elavon

Note: Timeout on Void: If a Void Request times out at the POS before receiving a response from Simplify, or if the Simplify response indicates a host timeout, an Inquiry Request can be sent (as for any timeout). If a Void Request times out in either manner, it should be re-sent until a Host Response is received.