Viewing Simplify Load Information
To view information on the Simplify load present in the PIN Pad, press 0 and ENTER when the PIN Pad is in a Closed state. The PIN Pad will return to the usual Idle screen after several seconds. The information on this screen may be requested by Elavon for troubleshooting purposes.
The fields on this screen will vary by implementation. The following screens show a sample of the available fields:
The fields shown in the above sample define the following:
| Field | Description |
|---|---|
| Merchant: | Customer for whom load was built |
| Vers: | Simplify application and parameter version number |
| OS Vers: | Verifone OS version number |
| CT Frame: | Contact EMV framework version |
| CTLS Frame: | Contactless EMV framework version |
| IP Addr: | IP Mode and masked IP address of PIN Pad |
| Current Date/Time | Current date/time |
| EMVCert: | EMV version |
| Package: | ID of package used to build current load |
| TndrVer: | Tenderdef version |
| Serial: | PIN Pad Serial Number |
| Kernal: | EMV Kernel version |
| EMV_Applications : | EMVParm version |
| EMV_Keys : | Cakeys version |
| PCI4 Device : | PCI4 compliant device? |