Navigation and Data Entry on Ingenico PIN Pads

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This section describes the techniques used to configure Simplify Telium or Tetra PIN Pads. Accessing Elavon configuration, selecting menu items, scrolling and entering dots are described separately for touchscreen models and non-touchscreen models. A third section provides information on Elavon setup menus and data entry screens that applies to all models.

Touchscreen Models

Accessing the Elavon Sub Menu

Reboot the PIN Pad by pressing the Clear and minus (–) keys. The Elavon Sub Menu can be accessed during bootup whenever a button (white circle in a green rectangle) is present in the lower right corner of the screen. To display this menu, touch this button or press the Enter (green) key.

Initialization screen, with button in corner

Using Elavon Menus

A menu item can be selected by touching the item or by scrolling to the item using the plus (+) or minus (–) keys and pressing the Enter (green) key.

If a scroll bar appears in the lower right corner, additional parameters are available after the first screenful. These items can be made visible by scrolling as described above or by dragging the scroll bar.

Entering Dots

To type a dot on data entry screens, use the minus (–) key.

Non-Touchscreen Models

Accessing the Elavon Sub Menu

Reboot the PIN Pad by pressing the Clear and .,#* keys until a happy face appears in the upper left corner of the screen. The Elavon Sub Menu can be accessed by pressing the Enter (green) key during bootup whenever a button (rectangle) is present in the lower right corner of the screen. On the iPP350, this button is a white circle on a green background. On the iPP320, this button appears as follows:

Using Elavon Menus

A menu item can be selected by keying the item number or by scrolling to the item and pressing the Enter (green) key. The up and down keys are used for scrolling.

If a scroll bar (iWLxxx) or arrow (IPPxxx) appears in the lower right corner, more parameters are available after the first screen. These items can be made visible by scrolling as described above.

On the iSMP4, use the F2 and F3 keys to scroll through the Elavon Menu.

On the Self 4000, “Prev” and “Next” are mapped to the “7” and “9” keys in SAF reports.

Entering Dots

To type a dot on data entry screens, use the .,#* key.

Timeout

To save battery life, iWLxxx screens timeout after a 60 second idle.

All Models

Using Elavon Setup Menus

  • Each parameter name is followed by a colon (:) followed by the current value of the parameter. E.g. DHCP:0

  • When a setup menu is displayed, the first parameter on the screen is selected by default.

  • If the value of a Simplify parameter is changed, the re-displayed setup menu displays the updated value.

  • Pressing the Cancel (red) key returns to the Elavon Main Menu without changing anything.

Using Elavon Data Entry Screens

  • All data entry screens accessed through the Elavon Main Menu initially display the current value of the parameter. This value is automatically overwritten by any entered data.

  • Pressing the Enter (green) key saves the entered data and displays the updated setup menu.

  • Pressing the Cancel (red) key discards any change and re-displays the setup menu.

  • Pressing the Clear (yellow) key deletes the last character entered on this screen. Pressing the Clear key again will delete additional characters from the right, one character at a time.

  • To enter a letter on the PIN pad, key in the applicable number (example: 2 for A, B or C) and repeat quickly to toggle through its associated letters.