Void Sale (11)

Void Sale cancels a Sale (Type 02) or Prior-Authorized Sale (Type 07) transaction in the Elavon Gateway applications database.

If a transaction is voided, it does not appear on the cardholder statement. When a void occurs, the Elavon Gateway software searches for:

  • Reference Number (Field 7)
  • Token (Unique ID) or Account Number (Field 3)
  • Transaction Amount (Field 2)

Elavon Gateway Terminal ID (Field 109) provided in the Input Request:

  • If a matching record is found:
    • Transaction type is changed from Sale or Prior Authorized Sale to Void Sale.
    • System returns an error message.

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Host Capture: Elavon Gateway application performs a real-time transaction and communicates with the TPP only if the TPP Interface methodology is supported.
Terminal Capture: Software does not communicate with TPP in real-time.

Void Sale automatically attempts a Full Authorization Reversal (Transaction Type 61) if the TPP supports this transaction type. Full Authorization Reversal removes the hold placed on the cardholder account which may immediately increase the open-to-buy.

Type 11 output Response Field 1010 shows the reversal result (type 61).

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Void Sale does not require the cardholder account number because the Elavon token or unique ID is tracked from the original authorization.

The following is a void sale transaction example using Unique ID.

Request

0001,11,<–Transaction Type–>
0002,15.00<–Transaction Amount–>
0003,ID:7234561234561865<–Credit Card Number–>
0004,1220<–Credit Card Expiration Date MMYY–>
0007,13455<–Reference Number–>
0025,030120<–Business Date–>
0109,TERM6<–Terminal ID–>
0110,105<–Cashier ID–>
0115,010<–Transaction Qualifier–>
1105,DOCID:12345678901<–Global User Defined Field–>
5002,123456<–Device Serial Number–>
8002,LOC1<–Location Name–>
8006,CHAIN<–Chain Code–>

Response

0001,11<–Transaction Type–>
0002,15,00<–Transaction Amount–>
0003,ID:7234561234561865<–Credit Card Number–>
0004,1220<–Credit Card Expiration Date MMYY–>
0007,13455<–Reference Number–>
0025,030120<–Business Date MMDDYY -–>
0109,TERM6<–Terminal ID–>
0110,105<–Cashier ID–>
0115,010<–Transaction Qualifier–>
1000,VI<–Card Type–>
1000,VISA<–Card Name–>
1002,<–Cardholder Name–>
1004,ACKNOWLEDGED<–Host Response Message–>
1005,999999999999<–Merchant Number–>
1006,0001<–Terminal Number–>
1008,401288**1865<–Masked Account Number–>
1009,00<–Host Response Code–>
1011,<–Host Reference Number–>
1105,DOCID:12345678901<–Global User Defined Field–>
5002,123456<–Device Serial Number–>
7007,12345678901234567<–Fusebox Transaction Identifier–>
8002,LOC1<–Location Name–>
8006,CHAIN<–Chain Code–>