Void Sale (11)

Void Sale cancels a Sale (Type 02) or Prior-Authorized Sale (Type 07) transaction in the Elavon Gateway applications database.

If a transaction is voided, it does not appear on the cardholder statement. When a void occurs, the Elavon Gateway software searches for:

  • Reference Number (Field 7)
  • Token (Unique ID) or Account Number (Field 3)
  • Transaction Amount (Field 2)

Elavon Gateway Terminal ID (Field 109) provided in the Input Request:

  • If a matching record is found:
    • Transaction type is changed from Sale or Prior Authorized Sale to Void Sale.
    • System returns an error message.

note

Host Capture: Elavon Gateway application performs a real-time transaction and communicates with the TPP only if the TPP Interface methodology is supported.
Terminal Capture: Software does not communicate with TPP in real-time.

Void Sale automatically attempts a Full Authorization Reversal (Transaction Type 61) if the TPP supports this transaction type. Full Authorization Reversal removes the hold placed on the cardholder account which may immediately increase the open-to-buy.

Type 11 output Response Field 1010 shows the reversal result (type 61).

note

Void Sale does not require the cardholder account number because the Elavon token or unique ID is tracked from the original authorization.

The following is a void sale transaction example using Unique ID.

Request

0001,11,<–Transaction Type–>
0002,15.00<–Transaction Amount–>
0003,ID:7234561234561865<–Credit Card Number–>
0004,1220<–Credit Card Expiration Date MMYY–>
0007,13455<–Reference Number–>
0025,030120<–Business Date–>
0109,TERM6<–Terminal ID–>
0110,105<–Cashier ID–>
0115,010<–Transaction Qualifier–>
1105,DOCID:12345678901<–Global User Defined Field–>
5002,123456<–Device Serial Number–>
8002,LOC1<–Location Name–>
8006,CHAIN<–Chain Code–>

Response

0001,11<–Transaction Type–>
0002,15,00<–Transaction Amount–>
0003,ID:7234561234561865<–Credit Card Number–>
0004,1220<–Credit Card Expiration Date MMYY–>
0007,13455<–Reference Number–>
0025,030120<–Business Date MMDDYY -–>
0109,TERM6<–Terminal ID–>
0110,105<–Cashier ID–>
0115,010<–Transaction Qualifier–>
1000,VI<–Card Type–>
1000,VISA<–Card Name–>
1002,<–Cardholder Name–>
1004,ACKNOWLEDGED<–Host Response Message–>
1005,999999999999<–Merchant Number–>
1006,0001<–Terminal Number–>
1008,401288******1865<–Masked Account Number–>
1009,00<–Host Response Code–>
1011,<–Host Reference Number–>
1105,DOCID:12345678901<–Global User Defined Field–>
5002,123456<–Device Serial Number–>
7007,12345678901234567<–Fusebox Transaction Identifier–>
8002,LOC1<–Location Name–>
8006,CHAIN<–Chain Code–>