Simplify Error Messages

Simplify Response Codes

For customers using a terminal with the Simplify application, on some occasions a transaction will receive an error directly from Simplify. In these cases, the transaction produced an error the terminal level before being sent online to Fusebox for processing or it was declined/unsuccessful during the final EMV processing.

Response Code (API Field 1003) and Gateway Response Text (API Field 1010) and description for each are identified below.

Response Code API Field 1003 (0003)

  • API Field 1010 Response Text
    • *SLR NO MATCHING RECORDS
  • Description: The terminal was unable to communicate with the gateway.

Response Code API Field 1003 (0007)

  • API Field 1010 Response Text
    • *SLR COMMUNICATIONS ERROR
  • Description: There was no matching transaction on file with same account, amount and reference number.

Response Code API Field 1003 (0016)

  • API Field 1010 Response Text
    • *SLR FINAL $ TOO LRG
  • Description: The amount of the prior authorization is greater than the total authorized amount.

Response Code API Field 1003 (0041)

  • API Field 1010 Response Text
    • *SLR BAD ACCT NUMBER
  • Description: The account number in API field 0003 is invalid.

Response Code API Field 1003 (0047)

  • API Field 1010 Response Text
    • *SLR BAD CARD TYPE
  • Description: The card type or tender type of the account in API field 0003 is invalid for the merchant.

Response Code API Field 1003 (0049)

  • API Field 1010 Response Text
    • *SLR BAD EXPIRATION
  • Description: The expiration date in API field 0004 is invalid.

Response Code API Field 1003 (0088)

  • API Field 1010 Response Text
    • *SLR SWITCH TIMEOUT
  • Description: The transaction sent to the Gateway and/or Third Party Processor timed out waiting for a response.

Response Code API Field 1003 (0174)

  • API Field 1010 Response Text
    • *SLR ACCOUNT NOT TOKEN ELIGIBLE
  • Description: The account data provided in API field 0003 is not eligible for a token.

Response Code API Field 1003 (0208)

  • API Field 1010 Response Text
    • *SLR INCOMPLETE PIN
  • Description: The PIN entry was not completed on the terminal.

Response Code API Field (0208)

  • API Field 1010 Response Text
    • *SLR CANCEL KEY PRESSED
  • Description: The cancel key was pressed on the terminal.

Response Code API Field (0254)

  • API Field 1010 Response Text
    • *ICC EMV CANCELED TRANS
  • Description: The EMV transaction was cancel.

Response Code API Field (0255)

  • API Field 1010 Response Text
    • *ICC EMV CARD ERROR
  • Description: There was an error with processing the EMV transaction.

Response Code API Field (0258)

  • API Field 1010 Response Text
    • *ICC CARD STILL PRESENT
  • Description: The EMV card was not removed from the card reader after the transaction.

Response Code API Field (0260)

  • API Field 1010 Response Text
    • *ICC EMV UNDEFINED STATUS
  • Description: The EMV card processing was unsuccessful.

Response Code API Field (0264)

  • API Field 1010 Response Text
    • *ICC EMV DECLINED
  • Description: The EMV card or terminal declined the transaction.