Error Scenarios
Merchant POS/PMS applications must be able to handle the following error scenarios.
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If a token is not in the enterprise Token Database and the tokenization provider is no longer available (such as Protegrity Universal tokens), an Error of “Token Not Found” will be returned. This can occur if the token provided from Merchant POS/PMS application is incorrect or invalid, applications would need to acquire the card data from the card holder again and request a new token for further processing.
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If a token is generated that is the same value as an existing token, an Error of “No Found – Re-enter” will be returned. Merchant POS/PMS applications would need to resubmit the token request. This would be considered a token collision and is a very rare situation.
Fusebox response codes are populated by the appropriate third party processor interface. For any error that is internal to Fusebox, the response codes that are generated do not originate from the processor.
Response codes for API 1003 and Response API 1010 include:
| Response API 1003 | Response API 1010 | Module or Impact |
| -16 | FINAL $ TOO LRG | Fusebox |
| -16 | *SLR FINAL $ TOO LRG. | Simplify |
| -7 | NO RECORDS FOUND | Fusebox |
| -7 | *SLR NO MATCHING RECORDS | Simplify |
| -5 | DUPLICATE | Fusebox |
| 0 | COMPLETE | Fusebox or Simplify |
| 0000 | ACKNOWLEDGED | Fusebox or Simplify |
| 0003 | *SLR COMMUNICATIONS ERROR | Simplify |
| 0022 | EMPTY BATCH | Fusebox |
| 0030 | *SLR Busy | Simplify |
| 0037 | CANNOT READ | Fusebox |
| 0041 | BAD ACCT NUMBER | Fusebox |
| 0041 | *SLR BAD ACCT NUMBER | Simplify |
| 0041 | BAD ACCT NUMBER | Verifone |
| 0043 | BAD TRAN AMOUNT | |
| 0044 | BAD AUTH AMOUNT | |
| 0046 | BAD CARD INFO | |
| 0047 | BAD CARD TYPE | |
| 0047 | *SLR BAD CARD TYPE | Simplify |
| 0048 | INVALID DATE ENTERED | |
| 0049 | BAD EXPIRATION | |
| 0049 | *SLR BAD EXPIRATION | Simplify |
| 0049 | BAD EXPIRATION | Verifone |
| 0053 | INVALID MAGSTRIPE | |
| 0054 | BAD REF NBR | |
| 0057 | INVALID TERM ID or BAD SHORT TID | |
| 0059 | BAD TRAN CODE or INVALID TRAN CODE | |
| 0060 | ERROR #### | |
| 0067 | MISSING REQ FIELD | |
| 0088 | SWITCH TIMEOUT | |
| 0088 | *SLR SWITCH TIMEOUT | Simplify |
| 0099 | ERROR #### | |
| 0158 | ETE_SWITCH_LINE_DOWN | |
| 0160 | ETE_SERVICE_TERMINAL_ISSUE – API_5002_DEVICE_SERIAL_NBR | |
| 0166 | SWITCH DOWN | |
| 0166 | E2E_SERVICE_TIMEOUT | |
| 0173 | TRAN NOT ALLOWED | |
| 0173 | *SLR TRAN NOT ALLOWED | Simplify |
| 0174 | *SLR ACCOUTN NOT TOKEN ELIGIBLE | Simplify |
| 0180 | E2E_SERVICE_TIMEOUT | |
| 0182 | HOST NOT FOUND | |
| 0197 | CARD_DATA_NOT_ENCRYPTED –API_5004_ENCRYPTION_PROVIDER | |
| 0208 | *SLR CANCEL KEY PRESSED | Simplify |
| 0237 | INVALID REQUEST | |
| 0244 | TOKEN NOT FOUND | |
| 0280 | VOLTAGE ERROR | Voltage |
| 0281 | Verifone ERROR | Verifone |
| 0282 | TOKEN VAULT ERROR | Token Vault |
| 0283 | SAFETY ERROR | SAFE-T Suite |
| 0285 | VERFONE COMPLETE | Verifone |
| 0286 | CARD NOT ENCRYPT | Verifone |
| 1004 | VOLTAGE SPECIFIC ERROR TEXT | Voltage |
| 1009 | VOLTAGE SPECIFIC ERROR CODE | Voltage |
| #### | ALL OTHER ERRORS #### |