Member Inquiry - ltmemberinquiry

This section describes the message parameters for Loyalty Card Member Inquiry transaction processing, which you can submit using the XML API integration method. Refer to the Integration Methods section for more information.

The ltmemberinquiry transaction determines if a payment card or phone number is registered to a member and has any current offers or rewards available for redemption.

If the loyalty card is associated with the loyalty program and has points, rewards or discounts available, the cardholder can opt to use the rewards towards the current sale. In this case, a new Transaction Amount is calculated.

If the loyalty card or the phone number is not enrolled and the cardholder wishes to enroll, the application can link the card or phone number using Loyalty Card Enrollment (ltenrollment).

In this section:

For the entire list of API endpoints, refer to API Endpoints.


Field nameDescriptionRequiredLengthData type
ssl_merchant_idMerchant ID
Elavon-assigned Converge Account ID (AID).
Required6 or 7numeric
ssl_user_idConverge User ID
The user ID with Hosted Payment API User status that can send transaction requests through the terminal.
ssl_pinTerminal ID
Unique identifier of the terminal that will process the transaction request and submit to the Converge gateway.
The ssl_user_id sending the transaction request must be associated with the terminal that will process the request.
ssl_transaction_typeTransaction Type
Value:  ltmemberinquiry
Determine enrollment status using the cardholder’s phone number.
Format: Accepts dashes.
ssl_amountTransaction Amount
Sale Amount.
Format: Number with 2 decimal places
[Card Data]Use the appropriate card data parameters for the transaction.
ssl_loyalty_card_numberLoyalty Card Number
Unique identifier of the loyalty card.
  • for hand-keyed transactions
  • if a loyalty card is available
ssl_loyalty_exp_dateLoyalty Card’s Expiry Date
Date when the card becomes invalid.
Required if ssl_loyalty_card_number is not null.
Format: MMYY
ssl_loyalty_track_dataRaw Track I and/or II Data
Track data captured from the card’s magnetic stripe. The data includes beginning and ending sentinels, card’s expiry date, cardholder’s first and last name.
Required if loyalty card is available for swipe transactions.
ssl_enc_loyalty_track_dataEncrypted Track Data
Track data captured from the card’s magnetic stripe or an Ingenico encrypting device.
ssl_ksnKey Serial Number
Unique identifier generated from the swiped payment card and returned by the encrypting device. The KSN encrypts the PAN data through the DUKPT method.
Required if using:
  • ssl_enc_loyalty_track_data


Field nameDescription
ssl_resultTransaction Outcome
An ssl_result = 0 indicates an approved transaction.
An ssl_result not equal to 0 indicates a declined and unauthorized transaction.
ssl_result_messageTransaction Result Message
Refer to the Loyalty Card Response Codes section for an extensive list of possible returned messages.
ssl_txn_idTransaction ID
Unique identifier of the transaction.
ssl_txn_timeProcessing Date and Time
Indicates when Converge processed the transaction.
Format: MM/DD/YYYY hh:mm:ss AM/PM
Example: 03/18/2010 10:34:10 AM
ssl_approval_codeTransaction Approval Code
Unique code returned by the credit card processor that indicates the approval status of the transaction.
ssl_loyalty_card_numberMasked Card Number
ssl_loyalty_exp_dateCard’s Expiry Date
Returned based on merchant setup.
ssl_loyalty_account_balanceAccount Balance
Available balance on the loyalty card.
ssl_phonePhone Number
ssl_loyalty_programLoyalty Program
Description of the merchant’s loyalty program that can be printed on the receipt.
ssl_access_codeAccess Code
Randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
ssl_account_statusAccount Status
Valid values:
  • 1 - Not a loyalty program member based on payment card
  • 2 - Already enrolled to loyalty program based on payment card
  • 3 - Suspended loyalty card
  • 4 - Expired loyalty card
  • 5 - Closed loyalty card
ssl_amountTotal Authorized/Approved Transaction Amount
Return based on merchant setup.
ssl_tender_amountNew Discounted Amount
Indicates the transaction amount less the discount for the offer, if available.
ssl_promo_listPromotion List
This contains a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements, ssl_promo_product up to 5 promo products. Each promo product ssl_promo_product will contain:
  • ssl_promo_code
  • ssl_promo_code_name
  • ssl_promo_code_description
  • ssl_promo_code_issue_points
[Error]Returned only if an error occurs. Refer to the Error Codes section for more information.
errorCodeError Code
Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
errorMessageError Message
Detailed explanation of the error. This field may be changed based on merchant configuration in the user interface.
errorNameError Name
Error name or reason for the error.