Lead Inquiry - ltleadinquiry

This section describes the message parameters for Loyalty Card Lead Inquiry transaction processing, which you can submit using the XML API integration method. Refer to the Integration Methods section for more information.

The ltleadinquiry transaction determines if a payment card is enrolled in the loyalty program and has any current offers or rewards available for redemption.

If the payment card is enrolled in the loyalty program and has any curreny offers or rewards available, the cardholder can opt to use the rewards towards the current sale. In this case, a new Transaction Amount is calculated.

If the payment card is not enrolled and the cardholder wishes to enroll, the application can link the card using a Credit Card Sale (ccsale).

In this section:

For the entire list of API endpoints, refer to API Endpoints.


Field nameDescriptionRequiredLengthData type
ssl_merchant_idMerchant ID
Elavon-assigned Converge Account ID (AID).
Required6 or 7numeric
ssl_user_idConverge User ID
The user ID with Hosted Payment API User status that can send transaction requests through the terminal.
ssl_pinTerminal ID
Unique identifier of the terminal that will process the transaction request and submit to the Converge gateway.
The ssl_user_id sending the transaction request must be associated with the terminal that will process the request.
ssl_transaction_typeTransaction Type
Value:  ltleadinquiry
ssl_amountTransaction Amount
The Sale amount that includes the Net and Sales Tax amounts.
Format: Number with 2 decimal places
[Card Data]Use the appropriate card data parameters for the transaction.
ssl_card_numberCard Number
Card Number as it appears on the credit card.
Required for hand-keyed transactions.
ssl_exp_dateCard’s Expiry Date
Date when the card becomes invalid.
Required if ssl_card_number is not null.
  • Do not send the expiry date when the token is stored in Card Manager.

Format: MMYY
ssl_track_dataRaw Track I and/or II Data
Track data captured from the card’s magnetic stripe. The data includes beginning and ending sentinels, card’s expiry date, cardholder’s first and last name.
Required for swiped and contactless transactions.
ssl_enc_track_dataEncrypted Raw Track I and/or II Data
Encrypted Track I and/or II data captured from the card’s magnetic stripe when using an Ingenico encrypting device. The data includes beginning and ending sentinels, card’s expiry date, cardholder’s first and last name.
ssl_enc_track_data_formatEncrypted Raw Track I and/or II Data Format
Format of the track data captured from the card’s magnetic stripe.
Required if card is read from a ROAM device.
ssl_ksnKey Serial Number
Unique identifier generated from the swiped payment card and returned by the encrypting device. The KSN encrypts the PAN data through the DUKPT method.
Required if using:
  • ssl_enc_track_data


Field nameDescription
ssl_resultTransaction Outcome
An ssl_result = 0 indicates an approved transaction.
An ssl_result not equal to 0 indicates a declined and unauthorized transaction.
ssl_result_messageTransaction Result Message
Refer to the Loyalty Card Response Codes section for an extensive list of possible returned messages.
ssl_txn_idTransaction ID
Unique identifier of the transaction.
ssl_txn_timeProcessing Date and Time
Indicates when Converge processed the transaction.
Format: MM/DD/YYYY hh:mm:ss AM/PM
Example: 03/18/2010 10:34:10 AM
ssl_approval_codeTransaction Approval Code
Unique code returned by the credit card processor that indicates the approval status of the transaction.
ssl_card_numberMasked Card Number
Converge only returns the first 2 or last 4 digits of the regular PAN.
ssl_account_statusAccount Status
Valid values:
  • 1 - Setup (Lead)
  • 2 - Active
  • 3 - Suspended
  • 4 - Expired
  • 5 - Closed
ssl_amountTotal Authorized/Approved Transaction Amount
Return based on merchant setup.
ssl_tender_amountNew Discounted Amount
Indicates the transaction amount less the discount for the offer, if available.
ssl_account_balanceAccount Balance
Available balance on the credit card.
ssl_loyalty_promptLoyalty Prompt
Determines if the point-of-sale application should prompt the customer to enroll.
Valid values:
  • Y - Prompt to enroll
  • N - Do not prompt
ssl_loyalty_account_balanceAccount Balance
Available balance on the loyalty card.
ssl_loyalty_programLoyalty Program
Description of the merchant’s loyalty program that can be printed on the receipt.
ssl_access_codeAccess Code
Randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
ssl_issue_pointsAccrue Points
Indicates whether points are accrued for the current transaction.
Valid values:
  • Y - Points accrued
  • N - Points not accrued
ssl_promo_listPromotion List
This contains a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements, ssl_promo_product up to 5 promo products. Each promo product ssl_promo_product will contain:
  • ssl_promo_code
  • ssl_promo_code_name
  • ssl_promo_code_description
  • ssl_promo_code_issue_points
[Error]Returned only if an error occurs. Refer to the Error Codes section for more information.
errorCodeError Code
Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
errorMessageError Message
Detailed explanation of the error. This field may be changed based on merchant configuration in the user interface.
errorNameError Name
Error name or reason for the error.



  • In these examples, you will have to change the data values, such as my_merchant_id, my_user_id, my_pin, and transaction data to match your Converge account and meet the needs of your website.
  • Code samples provided are for demonstration only and should not be used for live transactions. All sensitive merchant data, including transaction amounts and your Converge credentials, should be placed in server side code.

Loyalty Lead Request with Some Rewards in the Card

The response has indicated that this particular card has been previously enrolled and there are some rewards in the card. The loyalty prompt indicates that the cardholder should not be prompted to enroll.




    <ssl_txn_time>04/17/2014 09:05:38 AM</ssl_txn_time>
    <ssl_promo_code_name>Join-Get 10% Off</ssl_promo_code_name>
    <ssl_promo_code_description>SAVE 10%</ssl_promo_code_description>

Loyalty Lead Request with Rewards Associated to the Card

The response has indicated that this particular card has been previously enrolled and has rewards associated to it. Once it is determined that a payment card is linked to a loyalty program and an existing offer is available with a new discounted amount. The cardholder may opt to use it.




    <ssl_txn_time>04/16/2014 03:49:41 PM</ssl_txn_time>