Transaction Email - txnemail

This section describes the message parameters for End of Day Transaction Email processing, which you can submit using the XML API integration method. Refer to the Integration Methods section for more information.

The txnemail transaction initiates or resends an email to the merchant or customer for a specific transaction.

error_outline
important

The terminal must be setup for emails and to receive emails.

In this section:

Request

ssl_merchant_id
15 | numeric | required
Merchant ID
Elavon-assigned Converge account ID.
ssl_user_id
15 | alphanumeric | required
Converge User ID
The user ID with Hosted Payment API User status that can send transaction requests through the terminal.
ssl_pin
64 | alphanumeric | required
Terminal ID
Unique identifier of the terminal that will process the transaction request and submit to the Converge gateway.
Important: The ssl_user_id sending the transaction request must be associated with the terminal that will process the request.
ssl_transaction_type
20 | alphanumeric | required
Transaction Type
Value: txnemail
ssl_txn_id
46 | alphanumeric | required
Transaction ID
Unique identifier of the original transaction.
ssl_email
100 | alphanumeric | optional
Email Address
The cardholder's or customer's email address.
Send this parameter if:
  • The original transaction does not have the customer's email address.
  • If the email needs to be sent to a different email address.
ssl_update_email
1 | alphanumeric | optional
Update Email Address Indicator
Indicates whether to modify the cardholder's email address after sending the order confirmation email.
Valid values:
  • Y - Update email address
  • N - Do not update email address
Important: If ssl_update_email = Y, send the new email address using the ssl_email parameter.
ssl_do_customer_email
1 | alphanumeric | optional
Send Email to Customer Indicator
Indicates whether to send emails to customers when transactions are approved or declined.
Valid values:
  • T - Send email to customer
  • F - Do not send email to customer
Defaults to T if the customer's email address is present in the original transaction and ssl_do_customer_email is null.
Default value - Set in terminal: E-mail Form | Email Notification Setup | Email Options | Notify Customer of Transaction Approval / Notify Customer of Transaction Decline
ssl_do_merchant_email
1 | alphanumeric | optional
Send Email to Merchant Indicator
Indicates whether to send emails to the merchant when transactions are approved or declined.
Valid values:
  • T - Send email to merchant
  • F - Do not send email to merchant
Defaults to T if ssl_do_merchant_email is null.
Default value - Set in terminal: E-mail Form | Email Notification Setup | Email Options | Notify Merchant of Transaction Approval / Notify Merchant of Transaction Decline

Response

ssl_result
 
Transaction Outcome
An ssl_result = 0 indicates an approved transaction.
An ssl_result not equal to 0 indicates a declined and unauthorized transaction.
ssl_result_message
 
Transaction Result Message
Refer to the Transaction Email Response Codes section for an extensive list of possible returned messages.
ssl_txn_id
 
Transaction ID
Unique identifier of the transaction.
ssl_txn_time
 
Processing Date and Time
Indicates when Converge processed the transaction.
Format: MM/DD/YYYY hh:mm:ss AM/PM
Example: 03/18/2010 10:34:10 AM
[Error]
Returned only if an error occurs. Refer to the Error Codes section for more information.
errorCode
 
Error Code
Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
errorMessage
 
Error Message
Detailed explanation of the error. This field may be changed based on merchant configuration in the user interface.
errorName
 
Error Name
Error name or reason for the error.