Support
An error code will return when a transaction fails to process through Converge Billing and Invoicing.
2xx Status Codes
2xx status codes confirm success.
| Status Code | Success Description |
|---|---|
| 200 | Successful - Billing and Invoicing received your request and responded. |
| 201 | Created - Billing and Invoicing created a new resource based on your request. |
| 202 | Accepted - Biling and Invoicing entered the information you sent in your request. |
| 204 | Deleted - Billing and Invoicing deleted the information specified in your request or else there wasn’t anything there to begin with. |
Billing and Invoicing Specific Error Codes
These codes describe errors that Billing and Invoicing can encounter while processing a transaction. These are not HTTP errors and will return as part of 2xx status codes
| Error Code | Description |
|---|---|
| BIE0000 | Internal Error. |
| BIE0001 | Not Authorized. |
| BIE0002 | Already Exists. |
| BIE0003 | Internal Error. |
| BIE0004 | Not Found. |
| BIE0005 | Validation Error. |
| BIE0006 | Missing Data. |
| BIE0007 | Cannot transfer on Invoice. |
| BIE0008 | Unsupported File extension |
| BIE0009 | Cannot Update Status. |
| BIE0010 | Incorrect Statue state. |
| BIE0011 | Unsupported Media Type. |
| BIE0012 | Max count exceeded. |
4xx Status Codes
4xx status codes show a problem with the request. Do not retry the request without addressing the problem.
| Status Code | Failure Description |
|---|---|
| 400 | Bad Request - expected Authorization header is missing or empty. |
| 403 | Not Authorized - Failed to authenticate. |
| 404 | Resource Not Found - The requested resource does not exist. |
| 412 | A Precondition Failed - You attempted to create a preexisting resource. |
5xx Error Codes
5xx status codes return on a server proble. Billing and Invoicing may be unable to return a standard error response for these.
| Status Code | Failure Description |
|---|---|
| 500 | Internal Server Error. |
| 503 | Service Unavailable. |