Support

note

This product is under construction

We don’t have a release date for the Converge Billing and Invoicing API at this time. Please contact your Relationship Manager for more information.

An error code will return when a transaction fails to process through Converge Billing and Invoicing.

2xx Status Codes

2xx status codes confirm success.

Status Code	Success Description
200	Successful - Billing and Invoicing received your request and responded.
201	Created - Billing and Invoicing created a new resource based on your request.
202	Accepted - Biling and Invoicing entered the information you sent in your request.
204	Deleted - Billing and Invoicing deleted the information specified in your request or else there wasn’t anything there to begin with.

Billing and Invoicing Specific Error Codes

These codes describe errors that Billing and Invoicing can encounter while processing a transaction. These are not HTTP errors and will return as part of 2xx status codes

Error Code	Description
BIE0000	Internal Error.
BIE0001	Not Authorized.
BIE0002	Already Exists.
BIE0003	Internal Error.
BIE0004	Not Found.
BIE0005	Validation Error.
BIE0006	Missing Data.
BIE0007	Cannot transfer on Invoice.
BIE0008	Unsupported File extension
BIE0009	Cannot Update Status.
BIE0010	Incorrect Statue state.
BIE0011	Unsupported Media Type.
BIE0012	Max count exceeded.

4xx Status Codes

4xx status codes show a problem with the request. Do not retry the request without addressing the problem.

Status Code	Failure Description
400	Bad Request - expected Authorization header is missing or empty.
403	Not Authorized - Failed to authenticate.
404	Resource Not Found - The requested resource does not exist.
412	A Precondition Failed - You attempted to create a preexisting resource.

5xx Error Codes

5xx status codes return on a server proble. Billing and Invoicing may be unable to return a standard error response for these.

Status Code	Failure Description
500	Internal Server Error.
503	Service Unavailable.