Support

note

This product is under construction

We don’t have a release date for the Converge Billing and Invoicing API at this time. Please contact your Relationship Manager for more information.

An error code will return when a transaction fails to process through Converge Billing and Invoicing.

2xx Status Codes

2xx status codes confirm success.

Status CodeSuccess Description
200Successful - Billing and Invoicing received your request and responded.
201Created - Billing and Invoicing created a new resource based on your request.
202Accepted - Biling and Invoicing entered the information you sent in your request.
204Deleted - Billing and Invoicing deleted the information specified in your request or else there wasn’t anything there to begin with.

Billing and Invoicing Specific Error Codes

These codes describe errors that Billing and Invoicing can encounter while processing a transaction. These are not HTTP errors and will return as part of 2xx status codes

Error CodeDescription
BIE0000Internal Error.
BIE0001Not Authorized.
BIE0002Already Exists.
BIE0003Internal Error.
BIE0004Not Found.
BIE0005Validation Error.
BIE0006Missing Data.
BIE0007Cannot transfer on Invoice.
BIE0008Unsupported File extension
BIE0009Cannot Update Status.
BIE0010Incorrect Statue state.
BIE0011Unsupported Media Type.
BIE0012Max count exceeded.

4xx Status Codes

4xx status codes show a problem with the request. Do not retry the request without addressing the problem.

Status CodeFailure Description
400Bad Request - expected Authorization header is missing or empty.
403Not Authorized - Failed to authenticate.
404Resource Not Found - The requested resource does not exist.
412A Precondition Failed - You attempted to create a preexisting resource.

5xx Error Codes

5xx status codes return on a server proble. Billing and Invoicing may be unable to return a standard error response for these.

Status CodeFailure Description
500Internal Server Error.
503Service Unavailable.