Ingenico iCMP

Configure Ingenico iCMP for:

Pair iCMP with a/an:

Configure Ingenico iCMP for USB Connectivity

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Use the following keypad buttons to perform specific actions:

  • Green - Confirm selection
  • Red - Cancel selection or return to previous screen
  • F2 - Scroll up
  • F3 - Scroll down

  1. Restart Ingenico iCMP by pushing the button on the right side of the device.
  2. During the reboot process, the Copyright screen will appear.

    When the screen appears, quickly press 2, 6, 3, 4, and the Green button. Make sure to press these keypad buttons within 2 seconds. After a couple more seconds, if you did it correctly you should now see Press F for menu.

    If you do not see Press F for menu, repeat steps 1 and 2.

  3. Press the F button.
  4. Select the TDA option.
  5. Once in the TDA menu, select the Configuration option.
  6. Once on the Configuration menu, select the Communication option.
  7. Once on the Communication menu, select the Select Comm option.
  8. Once on the Comm. Selection menu, select the USB <> Serial option and press the Green button.
  9. Press the Red button until you are presented with a screen that shows Save and reboot? Y/N.
  10. Scroll to the Yes  value and press the Green button.

    The device will now restart so that the settings can take effect.

Configure Ingenico iCMP for Bluetooth Connectivity

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To connect to an iCMP over Bluetooth from a mobile device (iOS and Android), you must first unpair your Link/2500 device.

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Use the following keypad buttons to perform specific actions:

  • Green - Confirm selection
  • Red - Cancel selection or return to previous screen
  • F2 - Scroll up
  • F3 - Scroll down

  1. Restart Ingenico iCMP by pushing the button on the right side of the device.
  2. During the reboot process, the Copyright screen will appear.

    When the screen appears, quickly press 2, 6, 3, 4, and the Green button. Make sure to press these keypad buttons within 2 seconds. After a couple more seconds, if you did it correctly you should now see Press F for menu.

    If you do not see Press F for menu, repeat steps 1 and 2.

  3. Press the F button.
  4. Select the TDA option.
  5. Once in the TDA menu, select the Configuration option.
  6. Once on the Configuration menu, select the Communication option.
  7. Once on the Communication menu, select the Select Comm option.
  8. Once on the Comm. Selection menu, select the USB <> Serial option and press the Green button.
  9. Press the Red button until you are presented with a screen that shows Save and reboot? Y/N.
  10. Scroll to the Yes  value and press the Green button.

    The device will now restart so that the settings can take effect.

After the reboot, you will see a screen that gives you two choices: iOS and Standard.

Pair Ingenico iCMP with an iOS Device

This section is a continuation of the Configure Ingenico iCMP for Bluetooth Connectivity section.

After selecting iOS, the next screen will display a blank box.

  1. On the iOS device, perform the following:

    • Open Settings
    • Tap Bluetooth
    • Swipe the toggle button to switch on Bluetooth
  2. On Ingenico iCMP, perform the following:

    • Confirm that the name of iOS device appears on the blank box.
    • Tap the Green button.
    • Confirm that the iOS device name and PIN appears on the screen.
  3. On the iOS device, perform the following:

    • Confirm a PIN Code prompt appears.
    • Enter the Ingenico iCMP PIN.
    • Tap OK.
  4. On Ingenico iCMP, confirm that the Welcome screen appears.
  5. On the iOS device, tap Cancel to disregard the Install App prompt that appears.

    Pairing of the iOS device and Ingenico iCMP is now complete. This will enable Commerce SDK to communicate with Ingenico iCMP through the established Bluetooth connection.

Pair Ingenico iCMP with an Android Device

This section is a continuation of the Configure Ingenico iCMP for Bluetooth Connectivity section.

After selecting Standard, the next screen will display a Bluetooth pairing PIN code.

  1. On the Android device, perform the following:

    • Open Settings
    • Tap Bluetooth
    • Swipe the toggle button to switch on Bluetooth
    • Under Available Devices, tap iCM122 (includes some numbers in the name)
    • Enter the PIN of iCMP
    • Tap OK
  2. On Ingenico iCMP, confirm that the Welcome screen appears.
  3. On the Android device, confirm that Ingenico iCMP appears in the Paired Devices list.

    Pairing of the Android device and Ingenico iCMP is now complete. This will enable Commerce SDK to communicate with Ingenico iCMP through the established Bluetooth connection.

Pair Ingenico iCMP with a Windows Device

This section is a continuation of the Configure Ingenico iCMP for Bluetooth Connectivity section.

After selecting Standard, the next screen will display a Bluetooth pairing PIN code.

Windows and Bluetooth Compatibility

There are many Windows-based laptops, tablets, and desktop systems each having varying levels of support for the Bluetooth protocol. Below is a list of a few environments in which Bluetooth communications with the iCMP device have been tested:

Environment Notes
ASUS USB-BT400 Without Issues
Belkin Bluetooth USB Adapter F8T012 Without Issues
Surface Pro (2017 model 1796) The most recent driver at the time of this publication (Marvell Avastar Bluetooth v15.68.9120.47) is unsupported due to frequent random disconnects and other issues seen in our testing. Future driver updates from Marvell may or may not improve the performance.

In the meantime, there are two alternatives:

  • Use an external Bluetooth USB adapter (such as those listed above)
  • Use the built-in generic Microsoft Windows Bluetooth driver

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If you are pairing your Windows device with an iCMP over Bluetooth, do not connect the iCMP to the Windows device using a USB cable. There is a known issue that occurs while trying to establish a wireless connection to a USB-connected iCMP (in USB mode). In this scenario, Commerce SDK will wait several seconds for a connection to be established until it finally times out.

Pre-requisites

  • If your Windows device does not have a Bluetooth adapter, you will need to purchase one. Follow the instructions that come with the adapter to install the Bluetooth drivers and other necessary files.
  • Verify that Bluetooth is currently enabled on your Windows device.

Pair the Devices

  1. On the Windows device, complete the following:

    • Open Control Panel and go to Devices and Printers (Windows 7 or 8) or Hardware and Sound (Windows 10).
    • Click Add a Device.
    • Click iCM122 (with additional numbers) from the devices list and click Next.
    • Enter the iCMP PIN code and click OK.
  2. On Ingenico iCMP, confirm that the Welcome screen appears.

  3. On the Windows device, confirm that Ingenico iCMP appears in the Devices and Printers (Windows 7 or 8) or Hardware and Sound (Windows 10) list.

    Pairing of the Windows device and Ingenico iCMP is now complete. This will enable Commerce SDK to communicate with Ingenico iCMP through the established Bluetooth connection.

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If the Ingenico iCMP is not installed with the latest firmware version, it will not update over Bluetooth and an issue may occur. To resolve the issue, perform the following steps:

  1. On Ingenico iCMP, perform the following:

    • Go to the Welcome screen and press F four times. The Select Interface screen appears.
    • Select Unpair.
    • Select USB<>Serial CONV.
    • Press the Green button.
  2. On the Windows devices, perform the following:

    • Go to Devices and Printers (Windows 7 or 8) or Hardware and Sound (Windows 10).
    • Right-click the paired iCMP device and click Remove device.
  3. Connect the iCMP card reader with the Windows device using a USB cable.
  4. Connect to the iCMP card reader with the Windows sample application.

    The card reader installs the updates and restarts automatically.

  5. Disconnect the USB cable from the card reader.
  6. On Ingenico iCMP, perform the following;

    • Go to the Welcome screen and press F four times. The Select Interface screen appears.
    • Select Unpair.
    • Select Change Port.
    • Select Bluetooth.
    • Press the Green button.
  7. Perform the Pair the Devices steps.