Force Sale

Force Sale is the ability to process a transaction using the voice authorization number provided by the creditor.

Occasionally, a card transaction will not automatically process and will prompt the merchant to call the creditor for a voice authorization.

Code Samples

CWS

Request

Example

Request

{
  "method" : "startPaymentTransaction",
  "requestId" : "2101936245",
  "targetType" : "paymentGatewayConverge",
  "version" : "1.0",
  "parameters" : {
    "paymentGatewayId" : "4c45c792-0513-4218-8b6d-c5ff7039a22e",
    "transactionType" : "SALE",
    "tenderType" : "CARD",
  .....
    "forceTransaction" : true
  .....
  }
}

After receiving the request for voice referral, issue this request.

{
  "method" : "continuePaymentTransaction",
  "requestId" : "2101936247",
  "targetType" : "paymentGatewayConverge",
  "version" : "1.0",
  "parameters" : {
    "VoiceReferral" : "321zxc",
    "paymentGatewayId" : "4c45c792-0513-4218-8b6d-c5ff7039a22e",
    "chanId" : "eb5fcc9f-07db-40a6-9711-6c2bda9a26b9"
  }
}

Response

{
  "requestId" : "2101936246",
  "statusDetails" : "REQUEST_ACCEPTED",
  "data" : {
    "paymentGatewayCommand" : {
      "completed" : false,
      "eventQueue" : [ ],
      "chanId" : "eb5fcc9f-07db-40a6-9711-6c2bda9a26b9",
      "requiredInformation" : [ "VoiceReferral" ]
    }
  }
}

Java

ECLCardTenderInterface cardTenderInterface= account.getTransactionProcessor().createCardTender();
cardTenderInterface.requiresVoiceReferral();
account.getTransactionProcessor().processTransaction(transaction, cardTenderInterface, transactionListener);

During the transaction, you will get a callback from shouldProvideInformation and you can check the tenderRequires parameter to verify that a referral code is needed. Provide the referral code to Commerce SDK and then call continueTransaction.

This code takes place inside the shouldProvideInformation callback.

if (tenderRequires.getRequiresVoiceReferral() != ECLVoiceReferralRequirement.NOT_REQUIRED)
{                     
    // give your voice referral code to CSDK
    ((ECLCardTenderInterface)tender.setVoiceReferralHandledAndApproved("321");        
}
// ask CSDK to continue with the transaction
account.getTransactionProcessor().continueProcessingTransaction(transaction, tender, transactionListener);

Objective-C

Using the same code from the Sale transaction with a card tender, the only addition we need to do before processing the transaction is:

[tender setRequiresVoiceApproval];

Once you have set the setRequiresVoiceApproval on the card tender, ECLTransactionProcessingDelegate::shouldProvideInformation will be called with requiresVoiceApproval set on the tenderRequirements. You can then show some UI for the merchant to enter the voice approval code and do the following:

[tender setVoiceReferralHandledAndApproved:approvalCode];
[transactionProcessor continueTransaction:transaction using:tender delegate:delegate];

C#

PaymentArgs bea = new PaymentArgs();
...
bea.forced = true;
...
m_CWS.StartPaymentTransaction(bea, MyNotifyCWSEvent, MyPaymentComplete);

Request

Respond to VoiceReferral

Dictionary<string, string> info = new Dictionary<string, string>();
info["VoiceReferral"] = theVoiceReferral;

PaymentTransactionResults tr = m_CWS.ContinuePaymentTransaction(m_PaymentGatewayId, chanId, info, MyNotifyCWSEvent);

Response

public void MyPaymentComplete(PaymentResults ber)
 {
    String[] req = ber.getRequiredInformation();
     if (null != req)                                                     /* expect "VoiceReferrel" */